6 Replies Latest reply on Aug 29, 2017 11:27 AM by Intel Corporation

    POST failure after upgrading to i5! Any solutions?


      PCPartPicker part list: https://ca.pcpartpicker.com/list/G4cs4C

      Price breakdown by merchant: https://ca.pcpartpicker.com/list/G4cs4C/by_merchant/



      CPU: Intel - Core i5-4440 3.1GHz Quad-Core Processor  ($150.00)

      Motherboard: Asus - H81M-A Micro ATX LGA1150 Motherboard  (Purchased For $0.00)

      Memory: Crucial - 4GB (1 x 4GB) DDR3-1600 Memory  (Purchased For $0.00)

      Memory: Crucial - 4GB (1 x 4GB) DDR3-1600 Memory

      Storage: SanDisk - SSD PLUS 120GB 2.5" Solid State Drive  (Purchased For $53.00)

      Storage: Western Digital - Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive  (Purchased For $0.00)

      Video Card: Asus - Radeon R9 270 2GB DirectCU II Video Card  (Purchased For $121.54)

      Power Supply: Antec - 450W ATX Power Supply  (Purchased For $0.00)

      Wireless Network Adapter: TP-Link - TL-WN721N USB 2.0 802.11b/g/n Wi-Fi Adapter  (Purchased For $0.00)

      Case Fan: Rosewill - RFA-80-K 33.2 CFM  80mm Fan  (Purchased For $0.00)

      Keyboard: Cooler Master - CM Storm Devastator - OEM Wired Gaming Keyboard w/Optical Mouse  (Purchased For $0.00)

      Other: HP Pavillion  Old MicroATX Case (Purchased)

      Total: $324.54

      Prices include shipping, taxes, and discounts when available

      Generated by PCPartPicker 2017-08-09 21:52 EDT-0400



      Recently I have sucessfully upgraded to an i5 4440 at last. However I ran into a problem. The PC turns on fine with all the light indicators working as expected plus all the fans running just fine without any issues. However the system doesn't POST at all despite having the latest bios version. I've also readjusted the RAM, checked to see if I've improperly installed the processor, and also have removed the GPU to ensure that it wasn't the main cause of the boot failure.



      As I re-installed the i3-4170 properly, then when the PC finally booted after POST I've realized what has happened. Either the CPU is no good (despite the CPU being tested and in working condition before being sold) or that it got damaged in shipping.



      However before I should ask for a refund, what should I do first to fix this issue and how to fix it? I'm kinda stuck at the moment.