4 Replies Latest reply on Aug 10, 2017 10:42 AM by Ynot?

    Re: [Intel® Rapid Storage Technology Enterprise] - Please help me configure RST on W10 x64 OS after moving SSD from C:\ to G:\.


      Amy C. wrote:

      - - -

      I am sorry to hear you are having issues with the Intel® Rapid Storage Technology tool.


      The version that you are currently trying to run is not compatible with Windows® 10, so this could be reason why the "Intel RST Service is not running". Let's gather some information regarding your system configuration in order to get the right driver configuration, provide your computer and chipset model.



      Amy C.


      Ynot responds:


      OS Name    Microsoft Windows 10 Pro

      Version    10.0.15063 Build 15063

      Other OS Description     Not Available

      OS Manufacturer    Microsoft Corporation

      System Name    OWNER-PC

      System Manufacturer    ASUS

      System Model    All Series

      System Type    x64-based PC

      System SKU    All

      Processor    Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s)

      BIOS Version/Date    American Megatrends Inc. 1203, 12/10/2014

      SMBIOS Version    2.8

      Embedded Controller Version    255.255

      BIOS Mode    Legacy

      BaseBoard Manufacturer    ASUSTeK COMPUTER INC.

      BaseBoard Model    Not Available

      BaseBoard Name    Base Board

      Platform Role    Desktop

      Secure Boot State    Unsupported

      PCR7 Configuration    Binding Not Possible

      Windows Directory    C:\WINDOWS

      System Directory    C:\WINDOWS\system32

      Boot Device    \Device\HarddiskVolume4

      Locale    United States

      Hardware Abstraction Layer    Version = "10.0.15063.0"

      User Name    Owner-PC\Owner

      Time Zone    Mountain Standard Time

      Installed Physical Memory (RAM)    64.0 GB

      Total Physical Memory    63.9 GB

      Available Physical Memory    57.1 GB

      Total Virtual Memory    64.9 GB

      Available Virtual Memory    56.4 GB

      Page File Space    1.00 GB

      Page File    C:\pagefile.sys

      Device Encryption Support    Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, Disabled by policy, TPM is not usable

      Hyper-V - VM Monitor Mode Extensions    Yes

      Hyper-V - Second Level Address Translation Extensions    Yes

      Hyper-V - Virtualization Enabled in Firmware    Yes

      Hyper-V - Data Execution Protection    Yes


      - - Does that do it, Amy C.? -Ynot