And yes, the HDD controlled is running in IDE mode. But it's been set up like that from day 1, and the system used to run noticeably faster. Unfortunately, I have been told that the Asus system has a "castrated" version of ICH9M that apparently doesn't support AHCI. Obviously, system BIOS setup doesn't offer an AHCI option, either.
But AHCI or not, surely I should be able to run SetupChipset.exe and install the latest drivers without errors, regardless. But this is not happening. Why?
This message was posted on behalf of Intel Corporation
Thank you for contacting the Intel community.
Please bear in mind that OEM (Original Equipment Manufacturer) system that you have your best contact support is ASUS as they are more familiar with your system and how all the components interact with each other, I understand that this desktop have Intel components but your system manufacturer has better information and support related to the whole system configuration and you can get better support tips from ASUS.
Well, no. Your answer is neither helpful nor correct. As I explained earlier, Asus are no longer offering meaningful support for this system, haven't done so for some time already. And, what I executed and got the error for was not sn Asus file but an Intel installer. Which I executed after another Intel chipset identifier tool suggested that there is in fact a discoverable intel chipset to be found in my system. Obviously, the insight for Intel installers and tools, and any error codes that they may produce, should first come from Intel, who are the best experts on the installer.
I understand full well how the relationship between Intel and OEMs work. I don't benefit from misleading statements or evasive fingerpointing. What I was hoping for was that somebody who understands the SetupChipset.exe 10.1.1.42 installer (either from developing it first hand, or having extensive experience from using it) would be around to explain the error codes that I encountered. As the installer failed without any descriptive prompts or explanations, I figured that my experience could even benefit Intel in making the installer UX more user-friendly.
That was why I went through the trouble of collecting and uploading all the enclosed files, and explaining my predicament at length. If you can't be bothered to readthem through to help, or if you just don't understand them and don't have anything constructive to offer, please don't respond. Just move on to the next question, and leave this one to others who hopefully may drop by.