remout: Thank you very much for joining the Intel® NUC communities. We are sorry to hear that the NUC is not working properly in regard to the USB feature.
Besides the steps you already tried, we can try a BIOS update to the latest version: 0049 using the F7 method:
Even though you mentioned you updates all the drivers using our tool, we can also try to re-install the chipset and management engine drivers manually:
Did you test all the USB ports on the NUC?
Any further questions, please let me know.
This is going to sound odd but here goes. I'm a software developer, not a hardware guy, and have had my NUC about 6 months. It's had two minor issues. First the one mentioned in my post. The other issue was it would always turn back on about 10 seconds after shutting it down.
Not long after receiving your reply to this thread, both problems disappeared. Here's what changed:
- Posted on this forum
- Downloaded the new bios, as you recommended, but did not install it.
- Installed a Logitech gaming wheel and pedal set, this filled up all my usb ports for the first time.
None of this makes much sense, but the unit is working great. Thank you for your help!
remout: Thank you very much for letting us know that information. Perfect, even though those steps are not the usual steps for this scenario, it is great to hear that the NUC is working great now.
Any other inquiry, do not hesitate in contact us again.