2 Replies Latest reply on Aug 14, 2017 12:11 PM by Intel Corporation

    Where can i find old X38 Express chipset software

    alloneword

      I am updating an old Dell XPS 420 up to win 7 x64 and according to online manuals etc it's based on a X38 Express chipset, i have grabbed the latest version and it comes up at the end with an error saying "Unknown Error", in a nutshell it fails to install.

      So i thought about going back a few versions and trying them one by one but for the life of me i can't find anywhere that has a list of old software, so can anyone shed some light on where i may be able to find this software?

      To give you a bit more info so you may be able to see the problem i have tried the latest version 10.1.1.42 and here is the log from that install.

       

       

      [0238:014C][2017-08-05T01:22:07]i001: Burn v3.10.0.1519, Windows v6.1 (Build 7601: Service Pack 1), path: D:\SetupChipset.exe, cmdline: ''

      [0238:014C][2017-08-05T01:22:07]i000: Initializing string variable 'CHIPSET_PRODUCT_VERSION' to value '10.1.1.42'

      [0238:014C][2017-08-05T01:22:07]i000: Initializing string variable 'INSTALLER_BUILD_VERSION' to value '3.1'

      [0238:014C][2017-08-05T01:22:07]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx86.msi' to value ';NullDrivers.cab;NOT VersionNT64'

      [0238:014C][2017-08-05T01:22:07]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx64.msi' to value ';NullDrivers.cab;VersionNT64'

      [0238:014C][2017-08-05T01:22:07]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\USERS NAME REMOVED\AppData\Local\Temp\Intel\Logs\Chipset_20170805012207.log'

      [0238:014C][2017-08-05T01:22:07]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\SetupChipset.exe'

      [0238:014C][2017-08-05T01:22:07]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\'

      [0238:014C][2017-08-05T01:22:07]i052: Condition 'VersionNT >= v6.1 OR (VersionNT = v6.0 AND NTProductType = 3)' evaluates to true.

      [0238:014C][2017-08-05T01:22:07]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

      [0238:014C][2017-08-05T01:22:07]i000: Loading managed bootstrapper application.

      [0238:014C][2017-08-05T01:22:07]i000: Creating BA thread to run asynchronously.

      [0238:0674][2017-08-05T01:22:07]i000: ** MBA ** Command line:

      [0238:0674][2017-08-05T01:22:07]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

      [0238:0674][2017-08-05T01:22:08]i000: ** MBA ** Calling Engine.Detect()

      [0238:014C][2017-08-05T01:22:08]i100: Detect begin, 3 packages

      [0238:014C][2017-08-05T01:22:08]i000: Setting string variable 'DotNet35' to value '1'

      [0238:014C][2017-08-05T01:22:08]i000: Setting string variable 'DotNet40Client' to value '1'

      [0238:014C][2017-08-05T01:22:08]i000: Setting string variable 'DotNet40Full' to value '1'

      [0238:014C][2017-08-05T01:22:08]i000: Setting string variable 'DotNet45' to value '460805'

      [0238:014C][2017-08-05T01:22:08]i052: Condition 'DotNet35 OR DotNet40Client OR DotNet40Full OR (DotNet45 >= 378389)' evaluates to true.

      [0238:014C][2017-08-05T01:22:08]i101: Detected package: DotNet45, state: Present, cached: None

      [0238:014C][2017-08-05T01:22:08]i101: Detected package: SetupChipsetx86.msi, state: Absent, cached: None

      [0238:014C][2017-08-05T01:22:08]i104: Detected package: SetupChipsetx86.msi, feature: NullDriverFeature, state: Absent

      [0238:014C][2017-08-05T01:22:08]i104: Detected package: SetupChipsetx86.msi, feature: PackageVersionFeature, state: Absent

      [0238:014C][2017-08-05T01:22:08]i104: Detected package: SetupChipsetx86.msi, feature: LicenseAgreementFeature, state: Absent

      [0238:014C][2017-08-05T01:22:08]i101: Detected package: SetupChipsetx64.msi, state: Absent, cached: None

      [0238:014C][2017-08-05T01:22:08]i104: Detected package: SetupChipsetx64.msi, feature: NullDriverFeature, state: Absent

      [0238:014C][2017-08-05T01:22:08]i104: Detected package: SetupChipsetx64.msi, feature: PackageVersionFeature, state: Absent

      [0238:014C][2017-08-05T01:22:08]i104: Detected package: SetupChipsetx64.msi, feature: LicenseAgreementFeature, state: Absent

      [0238:014C][2017-08-05T01:22:08]i199: Detect complete, result: 0x0

      [0238:014C][2017-08-05T01:23:56]i200: Plan begin, 3 packages, action: Install

      [0238:014C][2017-08-05T01:23:56]w321: Skipping dependency registration on package with no dependency providers: DotNet45

      [0238:014C][2017-08-05T01:23:56]i052: Condition 'NOT VersionNT64' evaluates to false.

      [0238:014C][2017-08-05T01:23:56]i204: Plan 3 msi features for package: SetupChipsetx86.msi

      [0238:014C][2017-08-05T01:23:56]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [0238:014C][2017-08-05T01:23:56]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [0238:014C][2017-08-05T01:23:56]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [0238:014C][2017-08-05T01:23:56]i052: Condition 'VersionNT64' evaluates to true.

      [0238:014C][2017-08-05T01:23:56]i204: Plan 3 msi features for package: SetupChipsetx64.msi

      [0238:014C][2017-08-05T01:23:56]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [0238:014C][2017-08-05T01:23:56]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [0238:014C][2017-08-05T01:23:56]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [0238:014C][2017-08-05T01:23:56]i000: Setting string variable 'WixBundleRollbackLog_SetupChipsetx64.msi' to value 'C:\Users\USERS NAME REMOVED\AppData\Local\Temp\Intel\Logs\Chipset_20170805012207_000_SetupChipsetx64.msi_rollback.log'

      [0238:014C][2017-08-05T01:23:56]i000: Setting string variable 'WixBundleLog_SetupChipsetx64.msi' to value 'C:\Users\USERS NAME REMOVED\AppData\Local\Temp\Intel\Logs\Chipset_20170805012207_000_SetupChipsetx64.msi.log'

      [0238:014C][2017-08-05T01:23:56]i201: Planned package: DotNet45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [0238:014C][2017-08-05T01:23:56]i201: Planned package: SetupChipsetx86.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [0238:014C][2017-08-05T01:23:56]i201: Planned package: SetupChipsetx64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [0238:014C][2017-08-05T01:23:56]i299: Plan complete, result: 0x0

      [0238:0674][2017-08-05T01:23:56]i000: Setting string variable 'IIF_MSI_SWITCHES' to value ''

      [0238:0674][2017-08-05T01:23:56]i000: ** MBA ** Getting window handle.

      [0238:0674][2017-08-05T01:23:56]i000: ** MBA ** Calling Engine.Apply(). Window handle: 197312

      [0238:014C][2017-08-05T01:23:56]i300: Apply begin

      [04D8:08D0][2017-08-05T01:23:59]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, options: 0x7, disable resume: No

      [04D8:08D0][2017-08-05T01:23:59]i000: Caching bundle from: 'C:\Users\USERS NAME REMOVED\AppData\Local\Temp\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}\.be\SetupChipset.exe' to: 'C:\ProgramData\Package Cache\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}\SetupChipset.exe'

      [04D8:08D0][2017-08-05T01:23:59]i320: Registering bundle dependency provider: {49bc1e38-39b4-4728-9e75-cbe67ba9a329}, version: 10.1.1.42

      [04D8:08D0][2017-08-05T01:23:59]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, resume: Active, restart initiated: No, disable resume: No

      [04D8:0B64][2017-08-05T01:23:59]i305: Verified acquired payload: SetupChipsetx64.msi at path: C:\ProgramData\Package Cache\.unverified\SetupChipsetx64.msi, moving to: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\SetupChipsetx64.msi.

      [04D8:0B64][2017-08-05T01:23:59]i305: Verified acquired payload: cab4FADBDD6DC6637E75E196F741A3F14D1 at path: C:\ProgramData\Package Cache\.unverified\cab4FADBDD6DC6637E75E196F741A3F14D1, moving to: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\media1.cab.

      [04D8:08D0][2017-08-05T01:23:59]i323: Registering package dependency provider: {36A16AC6-68D4-44C3-B224-608601D6B353}, version: 10.1.1.42, package: SetupChipsetx64.msi

      [04D8:08D0][2017-08-05T01:23:59]i301: Applying execute package: SetupChipsetx64.msi, action: Install, path: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\SetupChipsetx64.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

      [04D8:08D0][2017-08-05T01:24:02]e000: Error 0x80070643: Failed to install MSI package.

      [04D8:08D0][2017-08-05T01:24:02]e000: Error 0x80070643: Failed to execute MSI package.

      [0238:014C][2017-08-05T01:24:02]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [0238:014C][2017-08-05T01:24:02]i319: Applied execute package: SetupChipsetx64.msi, result: 0x80070643, restart: None

      [0238:014C][2017-08-05T01:24:02]e000: Error 0x80070643: Failed to execute MSI package.

      [04D8:08D0][2017-08-05T01:24:02]i301: Applying rollback package: SetupChipsetx64.msi, action: Uninstall, path: (null), arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

      [04D8:08D0][2017-08-05T01:24:03]e000: Error 0x80070643: Failed to uninstall MSI package.

      [04D8:08D0][2017-08-05T01:24:03]e000: Error 0x80070643: Failed to execute MSI package.

      [0238:014C][2017-08-05T01:24:03]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [0238:014C][2017-08-05T01:24:03]i319: Applied rollback package: SetupChipsetx64.msi, result: 0x80070643, restart: None

      [04D8:08D0][2017-08-05T01:24:03]i329: Removed package dependency provider: {36A16AC6-68D4-44C3-B224-608601D6B353}, package: SetupChipsetx64.msi

      [04D8:08D0][2017-08-05T01:24:03]i351: Removing cached package: SetupChipsetx64.msi, from path: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\

      [04D8:08D0][2017-08-05T01:24:03]i329: Removed package dependency provider: {1B02E5E5-D964-4018-9CB0-9836B78BB375}, package: SetupChipsetx86.msi

      [04D8:08D0][2017-08-05T01:24:03]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, resume: None, restart: None, disable resume: No

      [04D8:08D0][2017-08-05T01:24:03]i330: Removed bundle dependency provider: {49bc1e38-39b4-4728-9e75-cbe67ba9a329}

      [04D8:08D0][2017-08-05T01:24:03]i352: Removing cached bundle: {49bc1e38-39b4-4728-9e75-cbe67ba9a329}, from path: C:\ProgramData\Package Cache\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}\

      [04D8:08D0][2017-08-05T01:24:03]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, resume: None, restart initiated: No, disable resume: No

      [0238:014C][2017-08-05T01:24:03]i000: ** MBA ** Apply complete. Status: '-2147023293' Restart: 'None' Result: 'None'

      [0238:014C][2017-08-05T01:24:03]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

      [0238:0674][2017-08-05T01:24:03]e000: ** MBA ** Unknown error.

       

      Hope it helps a bit

       

      All1