3 Replies Latest reply on Aug 5, 2017 9:15 PM by qwertydragon83

    Software Update on HD 3000 failure

    qwertydragon83

      I have a refurbished laptop with an Intel HD 3000 graphics adapter.  Running some programs result in an OpenGL error.  I have downloaded and installed the Intel Driver Update Utility software.  When I run it, I receive data confirming that my graphics driver is out of date.  (Installed version: 10.0.15063, Latest version: 10.1.1.14)  I then continue to download the update to C:/Users/Admin/Downloads and run it.  A progress bar appears, and upon completion the program asks me to restart my computer, which I confirm.  The computer restarts.  I open the program again, and nothing has changed.  The driver is still at the same version, and a new version is available.  I have done this multiple times.