1 2 3 4 5 Previous Next 708 Replies Latest reply on Sep 22, 2018 11:06 AM by petesuper Go to original post Branched to a new discussion.
      • 30. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
        M_A_S_

        That's why i said something.

        I don't come here for the frigging view...

        Pay me the 800 euro i put into the nuc and i'll ship it to someone who can check my " story" ...ffs

         

        Edit:/

         

        Sorry if i sound a bit cranky but that's my cranky old *** running out of patience and waking up at 4.30 am with a feeling i have to fend for myself, a ( sorry mas , you're the only one with issues with 4664, we from intel are going to fix every one elses nuc but you are going to have to spend more time typing/reading a foreign language in order to fix the issues you have with the nuc yourself) kinda feeling..

        I want to spend time using the nuc , not spend time trying to get the nuc to be usefull. Life is too short for that.

         

        Still a big thanks to all the people from intel ,those who are trying to get these issues fixed and those who have to deal with pbrains like me !

        • 31. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
          vs2

          Ok I'm starting to be a bit concerned/confused.

           

          Obviously you at Intel tested these NUC's thoroughly when testing 4k 2160p 60hz on various cables and monitors etc before selling on to the public and I presume they worked perfectly otherwise....well stating the obvious.

           

          Are you saying there were no issues during testing? If so why are so many of us having issues? Is it that something has happened since the you 1st released these that is causing these issues? Is it a Windows 10 update? Is it a driver update? Is it a BIOS update? Is it anything else?

           

          Why is it taking over 3 weeks to find a fix? Something is not right here and we deserve to know what it is. 90% of replies from Intel concerning our issues are the copy/paste generic type of response. How about someone in IT/Engineering coming on here and giving us a decent explanation as I for one are getting ready to send this thing back.

          • 32. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
            aidilj

            The first video that I posted is on 4664, I'm having green dots noise around the screen

            • 33. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
              mayonnaise

              All the problems relating to 4K and DisplayPort audio I reported here applies to the 4664 driver - if any one of you have actually bothered to look at my previous posts.

              • 34. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
                M_A_S_

                I think intel needs to get their act together

                Even nuc6 are suffering by the looks of it but that guy is send of into the woods

                NUC6CAYH screen turns black for a second

                • 35. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
                  Elnissen

                  I am having all the same problems. I am also on my second NUC since my first had a prosessor falt when it came to the gfx. It just restarted it self at all times. But when stressing it with video and websites it was able to reproduce the erros. Seems like this is also a common error.

                   

                  The new NUC works now but still a lot of errors. Seems like it is loosing contact with the HDMI when using 60Hz. When I use 30Hz it works but have some errors but not often.

                   

                  I to get the green screen on start up after updating the gfx driver. I have tried all the gfx drivers and formated many times. The windows driver works perfect even at 60Hz but dont get any sound, I now use the 4729 at 30Hz and it works OK. But I bought the Nuc to use for 4k at 60Hz not 30Hz. Very dissappointing.

                   

                  I use a LG oledB6 55" tv, Yamaha RX-v779 and HDMI 2.0 cables.

                  • 36. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
                    cvare

                    No worries man, thank you for the edit.

                     

                    I'm a customer too, not here obviously, but at many other places and I KNOW and FEEL your frustration.  All of you!

                     

                    Trust me I'm working to get as many eyes on this as possible and I'm working on escalating this, I apologize for not doing so earlier.

                     

                    vs2.  Yes of course we tested them.   When this model was released it had GFX driver version: 15.45.14.4590, now we're on 15.46.2.1.4729.  We're working with the GFX team on this.

                    It's taking so long as it's proving difficult to find a solution for.  We're working on it everyday.

                     

                    aidilj. Thanks!

                     

                    mayonnaise. We have read your previous posts, I have tested .4664 myself.  While I agree it has issues, it's significantly better than the other drivers.  Again, it's not a complete solution, but it's at least usable.

                     

                    Elnissen. I'm very sorry to hear that.

                    • 37. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
                      M_A_S_

                      Does anybody know is there an option somewhere where i can change the audio from pcm to like bitstream ?

                      Changing that fixed an issue i had with my playstation pro where i also had strange noise comming from my subwoofer , kind of the same thing that happend with the nuc.

                       

                      And is it correct that i had to install realtek audio driver in order to get hdmi sound? It felt like i had to when i formatted the other day but it could also have been because i used bluetooth sound.

                      I only had the bluetooth audio in playback device and even after installing the gfx i did not have intel display audio in playback device.

                      • 38. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
                        vs2

                        vs2.  Yes of course we tested them.   When this model was released it had GFX driver version: 15.45.14.4590, now we're on 15.46.2.1.4729.  We're working with the GFX team on this.

                        It's taking so long as it's proving difficult to find a solution for.  We're working on it everyday.

                         

                        Thanks cvare.  You had a fully functional working system originally. Then lets do this for the short term. Provide us with all the links to roll back or uninstall any updates to match the win10 version you had originally. Do the same with all software and drivers, bios etc that worked on the 'release' version. Also provide the settings you used that worked best in your testing (mainly setting in graphics properties)

                         

                        This way we will have a fully functioning machine that we can use for now while we wait patiently for a real fix.

                         

                        Thanks.

                        1 of 1 people found this helpful
                        • 39. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
                          d5aqoëp

                          I purchased this NUC7i5BNH a week ago.

                           

                          NUC + Amazon basics cable + Dell 4K monitor @ 60hz = flickering

                          NUC + Amazon basics cable + LG OLED 4K TV @ 60hz = flickering

                          NUC + generic HDMI 2 cable + Dell 4K monitor @ 60hz = flickering

                           

                          4K @ 30hz and lower = No flickering. But what’s the point? Who will use their PC with this eye strain inducing low refresh rate?

                           

                          I get flickering with all the graphics drivers. I was already on Bios 048 and updated to 049 to no effect.

                           

                          I firmly believe that this black screen flickering issue is affecting EACH and EVERY NUC from NUC7iX series. Go to Windows 10 settings, flicker, scroll page in Edge/Firefox, flicker, open an app, flicker.

                           

                          So basically I am stuck with unusable junk till Intel figures a way out to fix this issue.

                           

                          FIX THE ISSUE FAST INTEL!!!

                          • 40. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
                            v10tdi

                            I'm not sure this will help, but for what it's worth...I tried an experiment today. If you recall from my post above, I had the display flashing immediately after upgrading to BIOS 48. Down graded to BIOS 47 and the flashing went away completely.

                             

                            Today I created a recovery point, and updated my GFX driver to the latest version. I've been using my NUC7i7 all day and no flicker. I'm still on BIOS 47.

                             

                            NUC7i7BNH (i7-7567U CPU @ 3.5 GHz, 32GB RAM)

                            Intel Iris Plus Graphics 650

                            -Vendor ID 8086

                            -Device ID 5927

                            -Device Revision 06

                            -Video BIOS: 1046.0

                            -Video Driver 22.20.16.4729 (2017.07.05)  <==== Changed

                             

                            Win10 Pro (v1703, 10.0.15063.540)

                            USB3 - DisplayPort connection, 3840x2160 @ 60Hz

                             

                            BenQ LCD

                            2 of 2 people found this helpful
                            • 41. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
                              vitoroto

                              I have also made improvements by changing the version of the Intel Magnagement Engine Consumer driver. For example, now the screen does not turn off, I just have flickering. But one day is not enough time to think you've fixed it.

                              By the way. I have passed this problem with two Intel Nuc 7i5BNK differents, and with a Benq LCD monitor, full HD.

                              • 42. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
                                leroymason

                                I've just purchased a NUC 7i5 BNK for use as a media PC with the display being an LG HD TV. Motion video is laggy and the display often goes blank for a second or so. My PC is up-to-date Windows 10. From the looks of this discussion I have exactly the same problem.

                                 

                                I have not yet updated to the Intel display drivers but the discussion seems to indicate this only makes the problem worse.

                                 

                                Does Intel have any idea when the problem will be resolved? Is it possible for me to return the unit and get a refund?

                                • 43. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
                                  robert-nesta

                                  Ho acquistato un Nuc7i5BNB per vedere contenuti multimediali in 4k 60 Hz su Tv Samsung KS8000 e sto avendo i problemi descritti da molti su questo thread nonostante le molte prove(attualmente riesco a non aver problemi solamente impostando 30 Hz ,ma questo non fa parte delle caratteristiche che ci si aspetta da questo prodotto) .Sono sicuro che Intel abbia un team di tecnici che ci dimostrerà  capacità e motivazione per la risoluzione in poco tempo questo problema che riguarda tutta questa serie in modo tale che vengano mantenute le caratteristiche pubblicizzate.

                                  FORZA INTEL

                                  • 44. Re: NUC7ixBN Screen Flashing/Flickering when using 4K resolutions
                                    cvare

                                    Hi all,

                                     

                                    Thank you all for the information you're sharing.  I know it's frustrating to keep hearing, "we're working on it", but we truly are.  I'm gathering all the pertinent info to escalate this.

                                     

                                    vs2 That's an interesting idea.  I'll look into it.  Be aware though that you can't always go "backwards" or at least that far.  But I will see what I can do.

                                     

                                    Lastly, all, I'm going to be out all this week due to a family emergency.  There will be others watching this while I'm out, but I just wanted to let you know why I wasn't posting.

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