Please place the .BIO file on a Fat32 formatted flash drive of your choice .
Please follow the steps here for the power button bios recovery
please press F4 for bios recovery when you get the display
full instructions here:
This is only to reflash the bios. if you have further windows problems with the OS/bootloader etc this won't fix it and that will be on you to try and repair
Thank you for the advised method,
However, I have tried with different USB sticks, the read light is not showing any action so it seems NUC is not communicating with the USB device.
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Antrop: Thank you very much for joining the Intel® NUC communities. We will try our best in order to try to fix this problem.
Please try a different USB stick, this is just to rule out a possible problem with it. Also you can try the BIOS recovery procedure one more time in order to install the latest BIOS version, 0049:
If the problem remains after that, then the next thing to do will be to replace the NUC. If you are interested in that option, please get in contact directly with Intel:
For phone support, depending on your location, you will see the contact information on the links below:
EMEA contact information: http://intel.ly/28QeAF3
APAC contact information: http://intel.ly/1ITfjUF
LAR contact information: http://intel.ly/29c0rW4
North America: Phone Number 1-916-377-7000, Monday - Friday 7:00 AM to 5:00 PM (Pacific Time).
Any further questions, please let me know.
What size is the flash drive? What filesystem are you formatting it with?
Saying slightly more: The flash drive's size shouldn't matter (I have successfully used flash drives as small as 1GB and as large as 256GB), but the flash drive *must* be formatted using the FAT32 file system. I personally recommend that you use a USB 2.0 flash drive; I have seen issues with the odd USB 3.0 flash drive...
Hi, I have tried 3 cards, all formated using windows 10 with file system FAT32.
One USB stick is 16gb Maplin USB 3.0
16gb SanDisk USB 3.0
16 GB no name USB 2.0,
Issue is that those flash drive seems to be completely silent, I mean the read-write light does not shine. Does it mean the NUC is not connecting with them or is there another reason ?
The .BIO file is in the root folder of these flash drives?
I put it on the flash drive, there is northing on it, only th e bio file, is that what you mean ?
Yes, that's what I mean. If you cannot get the power button menu to appear, I suggest that you switch to the jumper-based method for recovery.
power off the NUC. plug in the USB stick with BIO file in root of the stick. Fat32 format
press and hold power button until it turns amber/red (2-3 seconds) release power button and you should get BIOS menu to recover bios.
Press F4 for bios recovery method. If that does not work use jumper method as advised above.