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Windows 10 Black Bars in Games Problem

RAbid
Novice
1,836 Views

Hello,

I long time ago when windows 10 was made, I installed it on my computer that has Intel HD Graphics and I posted about the black bars in Games like CS:GO, L4D and many other games.

There was no fix for the problem untill intel posted an update about it, and they apparently fixed it on some of the HD Graphics cards. My brother have a computer but with a bit different Intel HD Graphics card

becasue the panel of intel that he has differs from the one I have.

his card panel looks like this :

Mine looks like this :

Here's my graphics card info :

I reacently read an article about Intel fixed the black bars for its HD Graphics cards but sadly it doesn't work for me and I can't update the panel to the new one that removes the black bars

Can someone tell me a solution to fix the problem or to update my panel

Thank you very much.

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3 Replies
AlHill
Super User
611 Views

Your Intel HD Graphics are not supported on Windows 10.

For more information, provide your processor model number and chipset model number.

Doc

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RAbid
Novice
611 Views

here's my processor info:

Chipset: says on Driverscloud website:

5 Series/3400 Series Chipset 4 port SATA AHCI Controller

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AlHill
Super User
611 Views

This is your processor:

http://ark.intel.com/products/49058/Intel-Pentium-Processor-P6000-3M-Cache-1_86-GHz Intel® Pentium® Processor P6000 (3M Cache, 1.86 GHz) Product Specifications

Your processor (Arrandale) is not supported:

https://www.intel.com/content/www/us/en/support/processors/000006105.html Intel® Processor Support for Microsoft Windows® 10

And, your Intel HD Graphics are not supported:

https://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products

Doc

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