1 Reply Latest reply on Jul 31, 2017 3:31 PM by Intel Corporation

    Error installer for Driver Updater

    Kazakh

      HBLImz3mcnI.jpg

      [0C14:084C][2017-07-30T23:21:29]i001: Burn v3.11.0.1701, Windows v10.0 (Build 15063: Service Pack 0), path: C:\Users\30F7~1\AppData\Local\Temp\{BF0BD37B-E978-4790-B434-5F6EFE180F38}\.cr\Intel Driver Update Utility Installer (1).exe

      [0C14:084C][2017-07-30T23:21:29]i000: Initializing string variable 'LaunchTarget' to value '[ProgramFilesFolder]\Intel Driver Update Utility\DSADesktopUI.exe'

      [0C14:084C][2017-07-30T23:21:29]i009: Command Line: '"-burn.clean.room=S:\Intel Driver Update Utility Installer (1).exe" -burn.filehandle.attached=580 -burn.filehandle.self=532'

      [0C14:084C][2017-07-30T23:21:29]i000: Setting string variable 'WixBundleOriginalSource' to value 'S:\Intel Driver Update Utility Installer (1).exe'

      [0C14:084C][2017-07-30T23:21:29]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'S:\'

      [0C14:084C][2017-07-30T23:21:29]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\30F7~1\AppData\Local\Temp\Intel®_Driver_Update_Utility_20170730232129.log'

      [0C14:084C][2017-07-30T23:21:29]i000: Setting string variable 'WixBundleName' to value 'Intel® Driver Update Utility'

      [0C14:084C][2017-07-30T23:21:29]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel'

      [0C14:2AB8][2017-07-30T23:21:29]i000: Setting numeric variable 'WixStdBALanguageId' to value 1049

      [0C14:2AB8][2017-07-30T23:21:29]i000: Setting version variable 'WixBundleFileVersion' to value '2.8.2.2'

      [0C14:084C][2017-07-30T23:21:30]i100: Detect begin, 3 packages

      [0C14:084C][2017-07-30T23:21:30]i000: Setting string variable 'NETFRAMEWORK45' to value '460798'

      [0C14:084C][2017-07-30T23:21:30]i052: Condition 'NETFRAMEWORK45 >= 378389' evaluates to true.

      [0C14:084C][2017-07-30T23:21:30]i103: Detected related package: {59DB38EB-F864-4E10-841D-38CFBCF864B0}, scope: PerMachine, version: 2.0.0.29, language: 0 operation: MajorUpgrade

      [0C14:084C][2017-07-30T23:21:30]i101: Detected package: NetFx45Web, state: Present, cached: None

      [0C14:084C][2017-07-30T23:21:30]i101: Detected package: IPIPInstallerX64, state: Absent, cached: None

      [0C14:084C][2017-07-30T23:21:30]i101: Detected package: DriverUpdateUtilityInstaller, state: Absent, cached: None

      [0C14:084C][2017-07-30T23:21:30]i199: Detect complete, result: 0x0

      [0C14:2AB8][2017-07-30T23:21:31]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

      [0C14:084C][2017-07-30T23:21:31]i200: Plan begin, 3 packages, action: Install

      [0C14:084C][2017-07-30T23:21:31]w321: Skipping dependency registration on package with no dependency providers: NetFx45Web

      [0C14:084C][2017-07-30T23:21:31]i052: Condition 'VersionNT64' evaluates to true.

      [0C14:084C][2017-07-30T23:21:31]i000: Setting string variable 'WixBundleRollbackLog_IPIPInstallerX64' to value 'C:\Users\30F7~1\AppData\Local\Temp\Intel®_Driver_Update_Utility_20170730232129_000_IPIPInstallerX64_rollback.log'

      [0C14:084C][2017-07-30T23:21:31]i000: Setting string variable 'WixBundleLog_IPIPInstallerX64' to value 'C:\Users\30F7~1\AppData\Local\Temp\Intel®_Driver_Update_Utility_20170730232129_000_IPIPInstallerX64.log'

      [0C14:084C][2017-07-30T23:21:31]i000: Setting string variable 'WixBundleRollbackLog_DriverUpdateUtilityInstaller' to value 'C:\Users\30F7~1\AppData\Local\Temp\Intel®_Driver_Update_Utility_20170730232129_001_DriverUpdateUtilityInstaller_rollback.log'

      [0C14:084C][2017-07-30T23:21:31]i000: Setting string variable 'WixBundleLog_DriverUpdateUtilityInstaller' to value 'C:\Users\30F7~1\AppData\Local\Temp\Intel®_Driver_Update_Utility_20170730232129_001_DriverUpdateUtilityInstaller.log'

      [0C14:084C][2017-07-30T23:21:31]i201: Planned package: NetFx45Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [0C14:084C][2017-07-30T23:21:31]i201: Planned package: IPIPInstallerX64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [0C14:084C][2017-07-30T23:21:31]i201: Planned package: DriverUpdateUtilityInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [0C14:084C][2017-07-30T23:21:31]i299: Plan complete, result: 0x0

      [0C14:084C][2017-07-30T23:21:31]i300: Apply begin

      [0C14:084C][2017-07-30T23:21:31]i010: Launching elevated engine process.

      [0C14:084C][2017-07-30T23:21:33]i011: Launched elevated engine process.

      [0C14:084C][2017-07-30T23:21:33]i012: Connected to elevated engine.

      [0ED0:2B80][2017-07-30T23:21:33]i358: Pausing automatic updates.

      [0ED0:2B80][2017-07-30T23:21:33]i359: Paused automatic updates.

      [0ED0:2B80][2017-07-30T23:21:33]i360: Creating a system restore point.

      [0ED0:2B80][2017-07-30T23:21:38]i361: Created a system restore point.

      [0ED0:2B80][2017-07-30T23:21:38]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c6d89415-9575-4fe3-aa1b-2047bd4dd6cb}, options: 0x7, disable resume: No

      [0ED0:2B80][2017-07-30T23:21:39]i000: Caching bundle from: 'C:\Users\30F7~1\AppData\Local\Temp\{B8E12625-605C-4AEF-A77C-0E0B2D1330ED}\.be\Intel Driver Update Utility Installer.exe' to: 'C:\ProgramData\Package Cache\{c6d89415-9575-4fe3-aa1b-2047bd4dd6cb}\Intel Driver Update Utility Installer.exe'

      [0ED0:2B80][2017-07-30T23:21:39]i320: Registering bundle dependency provider: {c6d89415-9575-4fe3-aa1b-2047bd4dd6cb}, version: 2.8.2.2

      [0ED0:2B80][2017-07-30T23:21:39]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c6d89415-9575-4fe3-aa1b-2047bd4dd6cb}, resume: Active, restart initiated: No, disable resume: No

      [0ED0:0EEC][2017-07-30T23:21:39]i305: Verified acquired payload: IPIPInstallerX64 at path: C:\ProgramData\Package Cache\.unverified\IPIPInstallerX64, moving to: C:\ProgramData\Package Cache\{E86A84FD-EF05-40A6-8826-693E4DBB5D16}v7.1\IntelProductImprovementProgramInstaller.msi.

      [0ED0:0EEC][2017-07-30T23:21:39]i305: Verified acquired payload: DriverUpdateUtilityInstaller at path: C:\ProgramData\Package Cache\.unverified\DriverUpdateUtilityInstaller, moving to: C:\ProgramData\Package Cache\{3C0FACBA-53B9-4FFF-BFB6-38366D7700EE}v2.8.2.2\Intel Driver Update Utility Installer.msi.

      [0ED0:2B80][2017-07-30T23:21:39]i323: Registering package dependency provider: {E86A84FD-EF05-40A6-8826-693E4DBB5D16}, version: 7.1, package: IPIPInstallerX64

      [0ED0:2B80][2017-07-30T23:21:39]i301: Applying execute package: IPIPInstallerX64, action: Install, path: C:\ProgramData\Package Cache\{E86A84FD-EF05-40A6-8826-693E4DBB5D16}v7.1\IntelProductImprovementProgramInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

      [0C14:084C][2017-07-30T23:22:01]i319: Applied execute package: IPIPInstallerX64, result: 0x0, restart: None

      [0ED0:2B80][2017-07-30T23:22:01]i325: Registering dependency: {c6d89415-9575-4fe3-aa1b-2047bd4dd6cb} on package provider: {E86A84FD-EF05-40A6-8826-693E4DBB5D16}, package: IPIPInstallerX64

      [0ED0:2B80][2017-07-30T23:22:01]i323: Registering package dependency provider: {3C0FACBA-53B9-4FFF-BFB6-38366D7700EE}, version: 2.8.2.2, package: DriverUpdateUtilityInstaller

      [0ED0:2B80][2017-07-30T23:22:01]i301: Applying execute package: DriverUpdateUtilityInstaller, action: Install, path: C:\ProgramData\Package Cache\{3C0FACBA-53B9-4FFF-BFB6-38366D7700EE}v2.8.2.2\Intel Driver Update Utility Installer.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

      [0ED0:2B80][2017-07-30T23:22:12]e000: Error 0x80070643: Failed to install MSI package.

      [0ED0:2B80][2017-07-30T23:22:12]e000: Error 0x80070643: Failed to execute MSI package.

      [0C14:084C][2017-07-30T23:22:12]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [0C14:084C][2017-07-30T23:22:12]i319: Applied execute package: DriverUpdateUtilityInstaller, result: 0x80070643, restart: None

      [0C14:084C][2017-07-30T23:22:12]e000: Error 0x80070643: Failed to execute MSI package.

      [0ED0:2B80][2017-07-30T23:22:12]i318: Skipped rollback of package: DriverUpdateUtilityInstaller, action: Uninstall, already: Absent

      [0C14:084C][2017-07-30T23:22:12]i319: Applied rollback package: DriverUpdateUtilityInstaller, result: 0x0, restart: None

      [0ED0:2B80][2017-07-30T23:22:12]i329: Removed package dependency provider: {3C0FACBA-53B9-4FFF-BFB6-38366D7700EE}, package: DriverUpdateUtilityInstaller

      [0ED0:2B80][2017-07-30T23:22:12]i351: Removing cached package: DriverUpdateUtilityInstaller, from path: C:\ProgramData\Package Cache\{3C0FACBA-53B9-4FFF-BFB6-38366D7700EE}v2.8.2.2\

      [0ED0:2B80][2017-07-30T23:22:12]i326: Removed dependency: {c6d89415-9575-4fe3-aa1b-2047bd4dd6cb} on package provider: {E86A84FD-EF05-40A6-8826-693E4DBB5D16}, package IPIPInstallerX64

      [0ED0:2B80][2017-07-30T23:22:12]i301: Applying rollback package: IPIPInstallerX64, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"'

      [0C14:084C][2017-07-30T23:22:34]i319: Applied rollback package: IPIPInstallerX64, result: 0x0, restart: None

      [0ED0:2B80][2017-07-30T23:22:34]i329: Removed package dependency provider: {E86A84FD-EF05-40A6-8826-693E4DBB5D16}, package: IPIPInstallerX64

      [0ED0:2B80][2017-07-30T23:22:34]i351: Removing cached package: IPIPInstallerX64, from path: C:\ProgramData\Package Cache\{E86A84FD-EF05-40A6-8826-693E4DBB5D16}v7.1\

      [0ED0:2B80][2017-07-30T23:22:34]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c6d89415-9575-4fe3-aa1b-2047bd4dd6cb}, resume: None, restart: None, disable resume: No

      [0ED0:2B80][2017-07-30T23:22:34]i330: Removed bundle dependency provider: {c6d89415-9575-4fe3-aa1b-2047bd4dd6cb}

      [0ED0:2B80][2017-07-30T23:22:34]i352: Removing cached bundle: {c6d89415-9575-4fe3-aa1b-2047bd4dd6cb}, from path: C:\ProgramData\Package Cache\{c6d89415-9575-4fe3-aa1b-2047bd4dd6cb}\

      [0ED0:2B80][2017-07-30T23:22:34]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{c6d89415-9575-4fe3-aa1b-2047bd4dd6cb}, resume: None, restart initiated: No, disable resume: No

      [0C14:084C][2017-07-30T23:22:34]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

       

      Сообщение отредактировано: Дамир К

        • 1. Re: Error installer for Driver Updater
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Kazakh,

           

          My apologies for the inconvenience.

           

          Please let's try the following in order to address this matter.

           

          With these steps you will remove any entry of the tool that can be interfering with the installation.

          1. Open the Add/Remove Programs window.
          2. Find the Intel® Driver Update Utility.
          3. Right click Intel® Driver Update Utility and select Uninstall.
          4. Follow the prompts stated by the Intel Installation Framework window to complete the process.
          5. Reboot the computer after the uninstall process has finished.

           

          If you follow these steps above but don't find the Intel® Driver Update Utility, try to reinstall the tool one more time from this site: Download Intel® Driver Update Utility. If you are able to follow the steps above, try the same and reinstall the tool.

           

          Regards,

          Amy C.