4 Replies Latest reply on Aug 7, 2017 10:54 AM by Intel Corporation

    QGroundControl and Battery Calibration

    T2Pilot

      In the section of QGroundControl for battery calibration, it says USB connect should be used. What USB connection would this be?

      Thanks

      Tom

        • 1. Re: QGroundControl and Battery Calibration
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello T2Pilot,

           

          Thank you for your interest in the Intel® Aero Ready to Fly Drone.

           

          In order to provide the adequate assistance, could you please provide a link to the guide, article or document that you are using to learn more about the battery calibration using QGroundControl?

           

          I’ll be waiting for your response.

           

          Have a nice day.

           

          Regards,
          Andres V.

          • 2. Re: QGroundControl and Battery Calibration
            T2Pilot

            In the User Manual for QGroundCOntrol, on the Setup/Power page:

            https://docs.qgroundcontrol.com/en/SetupView/Power.html

            It shows a screen shot of the Power Setup. Under the “ESC PWM Minimum and Maximum Calibration” section, it states” You must use USB connection for this operation”.

            As a side note, would you have any way to pass to your sales web site folks to let them know no one can register on the sales site? I was attempting to order some spare parts and when I attempt to register, I receive the following error:

            Error: No LoginRegister.CheckStatus.ServiceController

            I have sent emails to uscs@yuneec.com but have only received an automated response.

            Thanks

             

            Thomas

            • 3. Re: QGroundControl and Battery Calibration
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello Thomas,

              I’ll be needing more time to review your inquiry, as soon as I have relevant information I’ll post it here.

              Thank you for your patience.

              Have a nice day.

              Regards,
              Andres V.

              • 4. Re: QGroundControl and Battery Calibration
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello Thomas,

                QGroundControl is a general purpose platform, that means it was not specifically designed for the Aero, and some of their features may not be available. The battery calibration feature is one of them.

                Regarding your Yunnec inquiry, the only option is to keep sending emails to them (uscs@yuneec.com) to let them know about the issue. This is due to the fact that even though they sell Intel products, they work independently from us.

                If you have another question or update, don’t hesitate to contact us.

                Have a nice day.

                Regards,
                Andres V.