5 Replies Latest reply on Jul 31, 2017 11:14 AM by Intel Corporation

    skull canyon bios 49

    sw01

      Upgraded from 48 to 49 using F7 and .bio file.

       

      Now no signal out hdmi or display port

       

      Tried bios recovery with yellow jumper... same result

      when yellow jumper is in normal position Nuc boots, powers off, boots, powers off....

      when yellow jumper is in recovery position Nuc boots...

       

      Tried swapping memory sticks...same result

      Tried swapping SSD position... same result

       

      Any help?

        • 1. Re: skull canyon bios 49
          sw01

          Reformatted my USB stick and tried Recovery method again...

          .

          .

          Flashing image for Backup Recovery Block firmware ... [done]

          Flashing image for Boot Block firmware ... [failed!]

           

          Flash update failed!

           

          Technical information: (0x8000000000000007, 0)

           

          Recovery complete

           

          this doesn't look good...

          • 2. Re: skull canyon bios 49
            sw01

            Tried 48 instead of 49 and that worked!

             

            Anybody successfully flash KY0049.bio?

            • 3. Re: skull canyon bios 49
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              : Thank you very much for joining the Intel® NUC communities.

              We are sorry to hear the BIOS update was not working properly, but we are glad to hear that the NUC is working fine now. In regard to your inquiry, there are no reports stating that there is a boot problem with the Intel® NUC Kit NUC6i7KYK on BIOS 0048 or 0049. We do have the same NUC in our lab with BIOS version 0049, and it works without any problems.
              The troubleshoot step we recommend to try to fix this issue, is actually what you did, which is a BIOS recovery.
              Additionally, on the link below you will find the released notes for the different BIOS versions created for this NUC, in there you can verify the fixes for each version:
              https://downloadmirror.intel.com/26935/eng/KY_0049_ReleaseNotes.pdf

              I also encourage all the peers viewing this forum, that if they have any feedback or suggestions on this matter to post all the details on this thread.

              Any further questions, please let me know.

              Regards,
              Alberto R

              • 4. Re: skull canyon bios 49
                sw01

                Tried 49 after reformatting and that worked as well. This is on

                a USB stick that was only used for BIOS updates on my NUCs.

                • 5. Re: skull canyon bios 49
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  : Thank you very much for providing that information. Perfect, it is great to hear that it worked for you as well. The NUC in our lab works with no problems with that BIOS version.
                   
                  Any questions, please let me know.
                   
                  Regards,
                  Alberto R