Did you check if it's enabled in the Bios / Firmware?
Windows should only not find the device (installed or not) if it's disabled from boot.
Although it should be enabled by default it's worth a check.
PS: I have the same model and it is found at boot but I don't run Windows on it.
Thanks for your reply. I have checked the BIOS and the WLAN is enabled.
This issue is just occurred only I powered off it for several hours, while not occur if it is just several minutes.
I found a workaround last night. I could detect the wireless adpater by restoring the graphic driver(including restart).
It is very strange how the graphic driver relates to wireless adapter.
Haha, a typical Chinese ID...
I imagine this is not a hardware problem. Make sure all of your device drivers were downloaded from intel.com. If you already did so, let's try to re-install the drivers below, this will help to make sure that the components are properly installed.
- Download Intel® Chipset Device Software for Intel® NUC Kit NUC7i3BN, NUC7i5BN, NUC7i7BN
- Download Intel® Management Engine Consumer Driver for Intel® NUC Kit NUC7i3BN, NUC7i5BN, NUC7i7BN
Your NUC is using same module supporting both wireless and Bluetooth communication. Is the Bluetooth part working correctly? Disconnect the power adapter, remove the NUC bottom cover and the SSD. Check if the Intel Dual Band Wireless adapter is sitting firmly in its connector and if the antennas cable are connected firmly. See the attached image to see the adapter location.
NUC7i7BNH.jpg 183.5 K
I suggest that you do the following:
- Disconnect the LAN cable if you have one connected to the NUC.
- Uninstall completely both the Intel Wireless and Bluetooth drivers.
- Reboot the NUC.
- Install first the latest Bluetooth driver and then the latest Wireless driver.
- Reboot the NUC.
- If you disconnected the LAN cable during step 1, you can reconnect it during the reboot.
If this the issue where the installation of a Windows update has disrupted the drivers (especially Bluetooth), this should alleviate your problem.
Last night I updated my win10 to the latest version and re-install the driver again.
And I did not see this issue this morning.
I think it has gone.
The root cause is the wireless driver is not compatible with the old win10 operating system.
But I am still strange that win10 did not show any alarm in the device management and I could find my wireless adapter.
Anyway, my NUC can work normally.
Thanks for everyone!
Thanks very much for your reply.
Although I did not update to 46 but used 48, you are right.
Now the NUC can find wireless adapter when I power on every time.
There is some exception when I updating it to BIOS 48.
After I saw the successful sign, the screen turned black and the power switch was automatically off.
I tried to power on but failed.
Later I had to reinstall the memory and SSD, and then I powered it on.
I don't know why but I guess there is something wrong with my NUC.
Anyway, now it works normally.