11 Replies Latest reply on Jul 27, 2017 4:19 AM by AlexVolovick

    The depth data is folded for MvR values <10

    AlexVolovick

      Hi,

      I've encountered the following behavior:

      Changing MvR values going from zero up, there is a point there the depth image get's some kind of deformation (may be it is being folded). As a result the depth reading of interest becomes wrong (~ 5mm less than it actually is).

      Turning the camera off and on and changing the MvR value solves the issue.

      I am working with facial landmark detection feature on.

       

       

      I have 2 main questions about it:

      1. Is it a known behavior? Why does it happen? Is there any work around that does not include to restart the camera?

      2. Is there any command that does a "soft restart" => forcing the camera to recalculate/ retake the depth data?

       

      Thank you,

      Alex