3 Replies Latest reply on Jul 26, 2017 10:38 AM by Intel Corporation

    NUC 7i3 audio jack is unplugged

    kofchina

      I'm using a NUC7i3BNH, 128G pm961 SSD+1TB WD HDD+4Gx2 Samsung DDR4 RAM were installed. The OS is Windows10 pro 64bit and all drivers were downloaded from Intel website. The problem is, the system frequently goes into silent with a windows pop-up warning: Audio jack is unplugged, and a red cross appeared on the Realtek audio icon. This issue occurs every day without any regular, it happens when I browse the webpages, watch videos, process the documents, any time. And it will disappear after I reboot Windows then arises again.

       

      Any advice?

       

      BR