This message was posted on behalf of Intel Corporation
Thank you for contacting Intel Communities.
I am sorry to hear you are having issues to get max turbo frequency on your laptop.
You can try checking the power plan you have selected and change it to "High Performance" (if necessary).
To confirm that the default power plan:
- Click Start, and then select Control Panel.
- Click Hardware and Sound, and then select Power Options.
- The Power Options Control Panel opens, and the power plans appear.
I hope this helps.