6 Replies Latest reply on Jul 26, 2017 1:19 PM by Intel Corporation

    Error updating graphic driver

    GeorgeThe2ndlol

      I've been trying to update my graphic driver basically since I forever. I tried using Intel Driver Update Utility and found what's called "Intel Chipset Device Software (INF Update Utility-EXE Only)". So of course, I downloaded it. However, when I'm downloading the actual driver, the progress bar dropped back down and said there's an "Unknown error". I viewed the log file and this is what it says at the end:

       

      [1D68:1A48][2017-07-21T15:43:00]e000: Error 0x80070643: Failed to install MSI package.

      [1D68:1A48][2017-07-21T15:43:00]e000: Error 0x80070643: Failed to execute MSI package.

      [158C:1E3C][2017-07-21T15:43:00]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [158C:1E3C][2017-07-21T15:43:00]i319: Applied execute package: SetupChipsetx86.msi, result: 0x80070643, restart: None

      [158C:1E3C][2017-07-21T15:43:00]e000: Error 0x80070643: Failed to execute MSI package.

      [1D68:1A48][2017-07-21T15:43:00]i301: Applying rollback package: SetupChipsetx86.msi, action: Uninstall, path: (null), arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

      [1D68:1A48][2017-07-21T15:43:01]e000: Error 0x80070643: Failed to uninstall MSI package.

      [1D68:1A48][2017-07-21T15:43:01]e000: Error 0x80070643: Failed to execute MSI package.

      [158C:1E3C][2017-07-21T15:43:01]e000: Error 0x80070643: Failed to configure per-machine MSI package.

      [158C:1E3C][2017-07-21T15:43:01]i319: Applied rollback package: SetupChipsetx86.msi, result: 0x80070643, restart: None

      [1D68:1A48][2017-07-21T15:43:01]i329: Removed package dependency provider: {2230F0A4-4566-448D-8F7E-40588907934D}, package: SetupChipsetx86.msi

      [1D68:1A48][2017-07-21T15:43:01]i351: Removing cached package: SetupChipsetx86.msi, from path: C:\ProgramData\Package Cache\{2230F0A4-4566-448D-8F7E-40588907934D}v10.1.2.86\

      [1D68:1A48][2017-07-21T15:43:01]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{26c576b1-592d-4155-b546-d623123cbe8c}, resume: None, restart: None, disable resume: No

      [1D68:1A48][2017-07-21T15:43:01]i330: Removed bundle dependency provider: {26c576b1-592d-4155-b546-d623123cbe8c}

      [1D68:1A48][2017-07-21T15:43:01]i352: Removing cached bundle: {26c576b1-592d-4155-b546-d623123cbe8c}, from path: C:\ProgramData\Package Cache\{26c576b1-592d-4155-b546-d623123cbe8c}\

      [1D68:1A48][2017-07-21T15:43:01]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{26c576b1-592d-4155-b546-d623123cbe8c}, resume: None, restart initiated: No, disable resume: No

      [158C:1E3C][2017-07-21T15:43:01]i000: ** MBA ** Apply complete. Status: '-2147023293' Restart: 'None' Result: 'None'

      [158C:1E3C][2017-07-21T15:43:01]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

      [158C:1B44][2017-07-21T15:43:01]e000: ** MBA ** Unknown error.

       

      I did not open any other application, as recommended. So how can I fixed this?!