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This message was posted on behalf of Intel Corporation
Thank you for contacting Intel Communities.
I am sorry to hear you are not able to use the microphone. Can you please provide the following information to better assist you?
- Operating System:
- BIOS version:
- Are you using a USB headset or the 3.5mm audio jack?
- Is there any recording device listed under Sound>Recording tab? (right click on speaker icon (bottom right corner of the screen) > Recording devices)