This message was posted on behalf of Intel Corporation
Glent: Thank you very much for joining the Intel® Unite™ app communities.
In order to better assist you, please provide the following information:
What is the SKU of the hub?
Which is the Intel® Unite version that you are using?
If you have the option, could you please provide a picture of what happens when you launch the Intel® Unite.exe file?
Any further questions, please let me know.