3 Replies Latest reply on Jul 20, 2017 1:22 PM by Intel Corporation

    DNS Issues, possibly?

    Glent

      I am installing Intel Unite in an enterprise environment.  When I hard code the server into the serverconfig.xml file, I can connect my hub to the server.  However if I try and let the hub find the SRV record, it fails to connect.  I have done an NSLOOKUP for the SRV record from the hub and everything looks correct.  I am able to ping the server by name.  When I use the debug switch when launching "Intel Unite.exe" the logs just keep saying:

      Getting Profile

      No Servers Listed.  Trying DNS service record: _uniteservice._tcp -

      DnsQuery Returned: 9003-

      And will just keep looping through this.

       

      Any help would be appreciated.

       

      Thanks!

      Glen

        • 1. Re: DNS Issues, possibly?
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Thank you very much for joining the Intel® Unite™ app communities.
           
          In order to better assist you, please provide the following information:
           
          What is the SKU of the hub?
          Which is the Intel® Unite version that you are using?
          If you have the option, could you please provide a picture of what happens when you launch the Intel® Unite.exe file?
           
          Any further questions, please let me know.
           
          Regards,
          Alberto R
           

          • 2. Re: DNS Issues, possibly?
            Glent

            Alberto,

             

            I believe the SKU is: 210-AKIM

            The Intel Unite version is: 3.1.41.18.

            When I launch the application all I see is a gray bar in the corner of the screen with flashing dashes that move from left to right, then right to left.

             

            Let me know if you need anything else.

             

            Thanks!

            • 3. Re: DNS Issues, possibly?
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              : Thank you very much for letting us know that information. We will start a research on this matter, as soon as I  get any updates I will post all the details on this thread.

              Any questions, please let me know.

              Regards,
              Alberto R