7 Replies Latest reply on Jul 27, 2017 11:13 AM by Intel Corporation

Chipset Software and Windows 10 Creators Update

shinjiman Jul 18, 2017 2:01 AM

Hi, I've just got some issues while doing the certification for the system. The latest version of the Chipset Software 10.1.1.42 with the Windows 10 Creators Update (Redstone 2). And the outcome of this test would be fail. Is anyone have the same issue as well?

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Start Test 6/17/2017 10:37:03.663 AM PCI\VEN_8086&DEV_A123&SUBSYS_86941043&REV_31\3&11583659&0&FC

Message 6/17/2017 10:37:03.663 AM Name: Intel(R) 100 Series/C230 Series Chipset Family SMBus - A123

Message 6/17/2017 10:37:03.663 AM Device Class: System devices

Message 6/17/2017 10:37:03.663 AM Device Description: Intel(R) 100 Series/C230 Series Chipset Family SMBus - A123

Message 6/17/2017 10:37:03.663 AM Problem Code: 0

Message 6/17/2017 10:37:03.663 AM Installed Driver File: c:\windows\inf\oem3.inf in catalog C:\Windows\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.cat.

Message 6/17/2017 10:37:03.663 AM Certification Submission ID: 29989500

Message 6/17/2017 10:37:03.663 AM Checking: "DriverTrustLevel". Has value: "Trusted: Certified".

Message 6/17/2017 10:37:03.663 AM Expected Certification Level: 1000 5000 8000 , Actual Certification Level: 5000

Message 6/17/2017 10:37:03.663 AM Expected OS Attribute: _v100_X64_RS2, Actual OS Attribute: 7X86,7X64,Server2008R2X64,8X86,8X64,Server2012X64,_v63,_v63_X64,_v63_Server_X64,_v100,_v100_X64,Server_v100_X64,_v100_RS1,_v100_X64_RS1,Server_v100_X64_RS1

Error 6/17/2017 10:37:03.663 AM Problem: "Not certified for this version of Windows": This file, which is part of a driver package, is certified, but for a different operating system..

Solution: Contact the driver vendor for the correctly signed driver package for the installed operating system and install that driver package..

File: Line: 0

Error Type:

Error Code: 0x0

Error Text: Error 0x00000000

-----------------------------------

Published name : oem3.inf

Driver package provider : INTEL

Class : System devices

Driver date and version : 01/01/1970 10.1.1.42

Signer name : Microsoft Windows Hardware Compatibility Publisher

1. Re: Chipset Software and Windows 10 Creators Update

Jul 19, 2017 12:48 PM (in response to shinjiman)

This message was posted on behalf of Intel Corporation

Hello shinjiman,

Thank you for joining the Chipsets community.

Could you please let us your computer model and chipset model?

Regards,
Amy C.
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2. Re: Chipset Software and Windows 10 Creators Update

shinjiman Jul 18, 2017 7:17 PM (in response to shinjiman)

It's a ASUS H110-PLUS motherboard, using the H110 chipset and installed with Windows 10 1703 (aka Creators Update or Redstone 2). The latest chipset driver 10.1.1.42 was installed. (which is the latest version available from the Intel download center)

By putting this through the Windows HLK 1703 (Signed Driver Check (CheckLogo)) it will report those are only certified up to Windows 10 1607 (Redstone 1) but not 1703 (Redstone 2)

List of the failed devices - https://pastebin.com/UmsWbQ04 (link will expire one month from this date)
pnputil output to show the version of drivers installed - https://pastebin.com/H0SSbYbV (link will expire one month from this date)

Most of them are chipset driver related and one of them is the Graphic driver (DEV_1912, build 4678) which did not certificated for Redstone 2 as well.
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3. Re: Chipset Software and Windows 10 Creators Update

Jul 19, 2017 12:58 PM (in response to shinjiman)

This message was posted on behalf of Intel Corporation

shinjiman, thanks for this information.

I would like to let you know that our drivers are generic versions and they might not work as expected with third party systems. Are you seeing exclamation marks on Devices Manger? If yes, what are the error codes you see?

Regards,
Amy C.
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4. Re: Chipset Software and Windows 10 Creators Update

shinjiman Jul 20, 2017 12:39 AM (in response to Intel Corporation)

Not at all, those drivers are installed without problems and showing "This device is working properly.".

The only issue is the current driver package version 10.1.1.42 was failing the certification check with Windows 10 1703 (Redstone 2).

Please see also the blog article (https://blogs.msdn.microsoft.com/windows_hardware_certification/2017/04/05/submissions-using-windows-10-version-1703-are-now-being-accepted/) in the Microsoft site, "Compatibility Policy for Windows 10, version 1607 drivers Factory-Installing on Windows 10, version 1703 image" section. To say that all of the drivers must be certificated with Redstone 2 to pass this test.

By the way the I've updated the Graphic driver to 15.46.02.4729 and passed the CheckLogo test for Redstone 2 for that part, however as current there's no certificated drivers for the Chipset on Redstone 2.
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5. Re: Chipset Software and Windows 10 Creators Update

Jul 21, 2017 11:00 AM (in response to shinjiman)

This message was posted on behalf of Intel Corporation

shinjiman, if you do not see any exclamation marks on Device Manger I would not be worried; however, I understand what you are trying to achieve with our generic driver, and for this purpose I would recommend using the customized chipset driver that your computer manufacturer should provide. So, please try to get in contact with ASUS in order to get this driver.

Regards,
Amy C.
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6. Re: Chipset Software and Windows 10 Creators Update

shinjiman Jul 27, 2017 1:19 AM (in response to Intel Corporation)

Just asked them and they've provided the newer Intel Chipset software version 10.1.1.44 and this one was passed the CheckLogo test.
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7. Re: Chipset Software and Windows 10 Creators Update

Jul 27, 2017 11:13 AM (in response to shinjiman)

This message was posted on behalf of Intel Corporation

shinjiman, that is really good to hear! Thank you for sharing it.

Regards,
Amy C.
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