1 Reply Latest reply on Jul 18, 2017 12:43 PM by Intel Corporation

    No display Asus mb169c+, pre OS, Nuc 7i7BNH

    Samciavarella

      Hi everyone

      Setting up my first nuc, very excited

       

      Having a lil problem. Would love if someone can help me understand the situation better

      Cheers in advance

       

      Bought 7i7bnh and internals

      Bought a mb169c+ to be my ONLY display. Im travelling atm, dont have any other display with me right now

       

      Installed components in nuc

      Plugged in win 10 install usb, keyboard, mouse

      Plugged in asus c+ monitor

      Turned on nuc

       

      Nuc power button lighting up

      No display on monitor

      Followed monitor instructions for turning on and off, still not seeing anything at all. No response at all.

      No display, thus cant install Win 10

       

      Havent had either of these units before, nor used usb c+ dp alt mode, as im intending to

       

      Does anyone know if the Nuc can access this usbc dp display mode, pre OS install?

       

      Do I just need to get hold of a traditional monitor whilst setting up the nuc?

       

       

      Not sure if im doing something wrong, if the screen is DOA, or im just missing some info

       

      Cheers

      Sam

        • 1. Re: No display Asus mb169c+, pre OS, Nuc 7i7BNH
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Samciavarella,
           
          Thank you for contacting the Intel community.
           
          When the NUC power button is lighting up, is this a solid light or blinking light? If it is blinking how many blinks do you see?
           
          Would you please provide us with your RAM part number and model?
           
          Here is some information that I found for your monitor manufacturer that is very important:
           
          Does your cable USB-C to DP come with this monitor or you purchased it separated? I’m asking because I’m reading at the ASUS website that it strongly recommended using included USB-C cable from MB169C+ original package to achieve best performance. You can check here:
          https://www.asus.com/support/FAQ/1016281/
          You can see Q2 and Q11
           
          Please try to follow some recommendations here:
          https://www.asus.com/support/FAQ/1012723/
           
          NOTE: These links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
           
           
          Best regards,
           
           
          Ivan U.