1 Reply Latest reply on Aug 27, 2018 8:18 PM by mohamedshaharris_intel

    IoT Gateway Developer Hub not connect to network and node-red can't edit mqtt


      Hi everyone,

           I have a Grove* IoT Commercial Developer Kit which includes a intel NUC(DE3815TYKE)

          I connect the gateway with a router,and the gateway get a LAN IP On the command line terminal, I can ping www.baidu.com or other host with IP  192.168.1.* successfully with 0% lost. I think the network is connected.


      youbo@youbo-ThinkPad-T440p:~$ ssh root@


      Last login: Thu Jul 13 01:14:05 2017 from

      root@WR-IDP-42C1:~# ping www.baidu.com

      PING www.a.shifen.com ( 56(84) bytes of data.

      64 bytes from icmp_seq=1 ttl=55 time=4.50 ms

      64 bytes from icmp_seq=2 ttl=55 time=3.67 ms

      64 bytes from icmp_seq=3 ttl=55 time=3.70 ms


      --- www.a.shifen.com ping statistics ---

      3 packets transmitted, 3 received, 0% packet loss, time 2003ms

      rtt min/avg/max/mdev = 3.672/3.959/4.504/0.391 ms



      However, I input the IP address in the browser, logining with username root and password root, it show "not connected to network". And I don't know why it show this information.And the bottom in Packages page are all grey.

      not connect to network.png


      What's worse,when I follow the guide IoT ,sending data to AWS* IoT service using Node-RED*, I try to click the edit icon,but result in finding the output mqtt can't edit.




      The details of the hardware and software in my experiment are as follow:


                              The Intel NUC Kit, DE3815TYHE


                             The  OS of the Intel gateway: Intel IoT Gateway Software Suite, which is a free version gotten from https://shopiotmarketplace.com/iot/index.html#/details?pix=58 and the kernel of the operating system is wind river Linux

                               The OS of my host computer is ubuntu 16.04. 


                node-red version is :





                     Is there anyone can help me?



           Bo You