Thank you. I downloaded the Intel Driver Update Utility and it showed I needed to update my chipset driver, however, it fails every time. I also went onto Dell's site to see if I am running a current BIOS [all of this is foreign to me, please be patient!] and the site is showing I need to update it. Everything I've read about updating BIOS scares the bejeebers out of me. I am trying to get a hold of the company that sold the computer to me, as I don't know if this falls under a typical warranty, but they do have a one year warranty. It's very frustrating as everything worked fine until I did the recent Win 10 Creator update.
If you have any suggestions, I'll take them!
My recommendation is to get the drivers manually from Dell's site. One more thing I would like to mention regarding your system configuration is that your graphics controller does not support Windows® 10, so this inconvenient could be related to this fact. Since this operating system is not supported, from our end there are no drivers available; therefore, the Intel® Driver Update Utility fails to update the driver, and is not likely to get drivers from your computer manufacturer's site for this specific configuration. However, this should be confirmed by Dell's support.
In this case the Intel® Q35 Express Chipset supports the following operating systems, for these you should be able to install the chipset driver from our end:
- Windows 2000*
- Windows XP*
- Windows Vista*
- Windows 7