1 Reply Latest reply on Jul 10, 2017 9:31 AM by Stefan3D

    HD630 GPU seen twice by system


      Hi, I am looking into an issue, where the image raw converter Phase One Capture One along with the util CLInfo.exe shows the HD 630 GPU twice.

      I have attached the resulting text-file from CLInfo.exe. As a result of this, the software thinks there are 2 cards, distributes its image processing tasks as such, making it very slow performing.


      System Setup Information: -----------------------------------------

      System Used: MSI GS73VR 7RF Stealth Pro

      CPU SKU: I7-7700HQ

      GPU SKU: HD630 System

      BIOS Version: E17B1IMS.310

      CMOS settings: N/A

      Graphics Driver Version:

      GOP/VBIOS Version:,6291456

      Operating System: Windows 10 Pro

      OS Version: Version 10.0.15063 Build 15063

      API: N/A Occurs on non-Intel GPUs?: No


      Steps to Reproduce: ------------------------------- 1. Run CLInfo.exe util or Phase One Capture One and expect logfiles 2. Observe OpenCL device being detected twice for the HD630


      Expected Results: Only 1 instance pr GPU should be found ------------------------------- Actual Results: 2 instances pr GPU found ------------------------------- Additional Information: -------------------------------