1 Reply Latest reply on Jul 10, 2017 2:32 PM by Intel Corporation

    i have 7700k and temp hitting 98 C,and i'm only using chrome....going between 94 C to 99 C.

    AlbertAug

      i have 7700k and temp hitting 98 C,and i'm only using chrome....going between 94 C to 99 C.

      i am only using chrome and explorer and still temperature is 98 C.

      Why is this happening

        • 1. Re: i have 7700k and temp hitting 98 C,and i'm only using chrome....going between 94 C to 99 C.
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello AlbertAug,

           

          Thank you for contacting Intel Communities.

           

          I am sorry to hear you are having issues with your processor. Can you please provide the following information to better assist you?

           

          1. CPU frequency: (as seen in the BIOS)
          2. Memory (RAM) frequency: (as seen in the BIOS)
          3. Are you using hybrid graphics? If yes, what is the primary video source?
          4. Report from the Intel® System Support Utility for Windows*
            1. Download the utility
            2. Run the exe and select 'Scan'
            3. Save and include as an attachment in the Intel Community Forum
          5. DxDiag Report  
            1. Click on the “Start Menu” -> Type “DxDiag” -> Press “Enter” -> Wait for the DirectX Diagnostic Tool to finish loading
            2. In the DirectX Diagnostic Tool, click “Save All Information” -> Save the file DxDiag.txt
            3. Include DxDiag.txt as an attachment in the Intel Community Forum

           

          I hope to hear from you soon.

           

          Regards,
          Juan V.