1 Reply Latest reply on Jul 10, 2017 3:47 PM by Intel Corporation

    Chipset Not Installing - Windows 10

    Souvik2701

      I am Trying to Install my graphics driver in Windows 10 Enterprise.

      I used the Intel driver update utility and scanned for updates, and it found the 'Intel Chipset Device Software'

      It got downloaded but while installing, it gave me error, it fails and says that an unknown error occurred.

       

      Here is the screenshot:

      Untitled.png

       

      And My Computer Properties..

      Untitled1.png

       

      What to do now..

        • 1. Re: Chipset Not Installing - Windows 10
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Souvik2701,
           
          Thank you for contacting the Intel community.
           
          Please bear in mind that this processor does not support Windows® 10 so for this reason the drivers that your try to install on you system will not install.
           
          This is a processor that it was launch on year 2009 and by then it was made to work on Windows® XP and Windows® 7.
           
           
          I’m sorry this is not the answer you were looking for but this is a compatibility issue.
           
          Regards,
           
           
          Ivan U.