7 Replies Latest reply on Jul 8, 2017 1:57 PM by jsg

    7i7BNH cannot install network drivers

    jsg

      The driver install fails with the message "No NICS present"

      I've tried 22.3 and a few older versions. No luck.

       

      Any suggestions?

        • 1. Re: 7i7BNH cannot install network drivers
          N.Scott.Pearson

          Verify that you haven't mistakenly disabled the onboard NIC in the BIOS.

           

          ...Se

          • 2. Re: 7i7BNH cannot install network drivers
            cwizardtx

            Scott,

             

            This has been an issue for me with *every* *single* NUC that I've deployed now with the new 7th gen models.  Drivers fail to install, but you can reboot and monkey around and screw with it and it will *eventually* install.  It's a real pain in the ****.  I make an image for my builds once I get one stable so it's less of an issue for a system builder but a real nightmare for average users.

            • 3. Re: 7i7BNH cannot install network drivers
              cwizardtx

              I'm literally looking at one now that I'm building a new image for Windows 10 Pro... and it says it cannot install drivers, because no device is present.  It's not disabled.  I've done this countless times.

              • 4. Re: 7i7BNH cannot install network drivers
                cwizardtx

                To follow up:

                 

                Driver installation fails

                Device manager shows unknown device

                Remove the device and scan for hardware changes, and it will suddenly find a new ethernet adapter..... and enable it.

                 

                This has been a problem since this model released.... as a matter of fact this has been a problem on ALL kaby lake systems I've been on the Intel 1219-V

                • 5. Re: 7i7BNH cannot install network drivers
                  N.Scott.Pearson

                  I have used literally every Desktop Board ever produced. I have samples of every NUC model since (and including) WY (I got rid of the older ones). I also have samples of every Compute Stick model. I have *never*, *ever* had an issue with the installation or operation of the onboard NIC. I honestly don't understand what you could be doing to cause this. While I use Windows 7 if I can, all of the 6th and 7th gen NUCs are on Windows 10. Again, I have never seen an issue...

                   

                  ...S

                  • 6. Re: 7i7BNH cannot install network drivers
                    jsg

                    Thanks, Following cwizardtx's advice it's working...

                    uninstall all "other" devices, restart & confirm LAN

                    is enabled in BIOS & on boot the LAN is present.

                     

                    Now I'll repeat to see if I can get Scott's behavior

                    after downloading the drivers package to my USB

                    boot drive :-).

                     

                    Joe

                    • 7. Re: 7i7BNH cannot install network drivers
                      jsg

                      After the Win10Enterprise install, before updating the drivers the device manager shows

                      the "Ethernet" and "Network" controllers as "other devices". No change after installing

                      LAN_WIN10_64_22.3 . However after installing the Wireless driver I re-installed the

                      LAN driver which still claimed "No Intel Adapters Present" but an uninstall/rescan in

                      the device manager and the adapter is fine.

                       

                      I also ran the BIOS update bnkbl357.86a.0047.eb & repeated the Win10E install

                      but the same process prevailed.

                       

                      I'll call it fixed/answered for now. Thanks for your time.

                       

                      Cheers,

                      Joe