5 Replies Latest reply on Jul 17, 2017 2:29 PM by Intel Corporation

    Intel driver utility is unable to start because a supporting system service failed to start

    Otaybii

      I was trying to update my drivers but got this message after installing updates "Intel driver utility is unable to start because a supporting system service failed to start". After that I started adobe premiere and I got this message. "Adobe premiere pro could not find any capable video play modules. Please update your video display drivers and start again". What do I do? I'm not really smart when it comes to technology so I'm hoping for detailed explanation to what's going on. Here is some info of my laptop:

      Processor: Intel(R) core(TM) i7-6700HQ CPU @ 2.60GHZ 2.59 GHZ

      RAM: 16 GB

      system type: window 10, 64-bit operating system, x64-based processor