This message was posted on behalf of Intel Corporation
Hi Nicky12: Thank you very much for joining the Intel® Unite™ app communities.
In order to better assist you we just need to gather a few details:
Please provide the brand and model of your system?
The problem is related to the hub, server or client?
What is the current BIOS version of the computer?
Which Windows version are you using?
Did you try to do a BIOS update to the latest version?
Additionally, on the link below you will find a guide that shows some requirements the computer needs to comply in order to properly install the application:
Any further questions, please let me know.