amara: Thank you very much for joining the Intel® Processors communities.
The processor works with Intel® HD Graphics 520, so in order to try to fix the problem we can try to install the latest graphics driver which is 4678:
What is the specific model of the notebook? This is in order to get in contact or visit the manufacturer’s web site to get the instructions of how to do a BIOS update on it and to install their latest graphics driver.
Any further questions, please let me know.
The notebook is Lenovo Thinkpad E560.
Thank you very much for providing that information.
If the problem persists after trying driver 4678, please try to install the graphics drivers from the link below:
amara: Also you will find the BIOS file needed to do the update, please get in contact with Lenovo directly in order to get the instructions of how to do it:
Any questions, please let me know.
I had to manually reinstall the graphic drivers because Lenovo software for update didn't help. Everything is OK, now.
Thank you very much for your help.