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1. Re: auto shutdown
Jul 3, 2017 11:46 AM (in response to jackobyte)This message was posted on behalf of Intel Corporationjackobyte: Thank you very much for joining the Intel® Compute Stick communities.
The problem could be related to the power supply of the stick. If you have the option to use another power supply, another cable and test it on different outlets, please try that, in order to rule out that option.
We can also try a BIOS recovery to the latest version, 0035. If during the process the Intel® compute stick goes off, then a replacement of the unit will be the next thing to do:
https://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005902.html
https://downloadcenter.intel.com/download/26540/BIOS-Update-FCBYT10H-86A-?product=86613
If you are interested in replacing the stick, please get in contact with Intel directly:
Chat support: http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat,
For phone support, depending on your location, you will see the contact information on the links below:
EMEA contact information: http://intel.ly/28QeAF3
APAC contact information: http://intel.ly/1ITfjUF
LAR contact information: http://intel.ly/29c0rW4
North America: Phone Number 1-916-377-7000, Monday - Friday 7:00 AM to 5:00 PM (Pacific Time).
We apologize for any inconvenience.
Any further questions, please let me know.
Regards,
Alberto R -
2. Re: auto shutdown
Jul 10, 2017 7:38 PM (in response to jackobyte)This message was posted on behalf of Intel Corporationjackobyte: I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?
Any questions, please let me know.
Regards,
Alberto R