6 Replies Latest reply on Jul 11, 2017 3:02 PM by ArielAquino

    Error Code 35 on eGPU Nvidia M6000 using NUC6i7KYK

    ArielAquino

      I am using Intel NUC6i7KYK running Windows 7.  I am connecting an eGPU to the NUC. The expansion unit that we are using is the new Thunderbolt3 expansion unit (model EB3T-V3).

      I attached the EB3T-V3 to NUC NUC6i7KYK

      Turned ON the NUC6i7KYK computer, and  EB3T-V3 unit

      Windows Device Manager detected the NVIDIA Quadro M6000

      Installed the latest  Quadro M6000 driver

      Restarted the computer

      Checked Windows Device Manager and the  the NVIDIA Quadro M6000 showed up with ERROR Code 35

       

      Device Status:

      Your computer's system firmware does not include enough information to properly configure and use this device.  To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35)

       

       

      I updated the NUC6i7KYK BIOS to the latest BIOS, same issue it did not fix the problem.

       

      I need your help expert assistance on resolving this issue.

       

      Thanks,

      Ariel