8 Replies Latest reply on Jul 20, 2017 11:45 AM by Intel Corporation

    Hp z Display 27i - Hp Elitebook 840 G4 - Intel HD620 2k resolution Problem

    GorkemGuner

      I've a HP Elitebook 840g4 laptop and a Hp z display 27' 2k capable Monitor.

       

      Elitebook have a İntel I5-7200u processor. and a Hd620 graphics proc.

       

      I'm using Win10 and I cant select 2560x1440 resolution from the drop down list because its not selectable.

       

      When I'm using the same monitor ande  the same connection cable with Hp Z620 workstation with Nvidia Quadro k5000 Graphic card , I can use 2560x1440 resolution.

       

      So I think there is a problem with H620 .

       

       

      I've attached the SSU - System information and Z27i information reports to the discussion.

       

       

      Waiting for your response.

       

      thanks.