2 Replies Latest reply on Jul 3, 2017 11:10 AM by Intel Corporation

    Cannot Install Intel Graphics Driver 10.18.10.4653 x64

    NickKohri

      1) My Windows 10 64-Bit laptop runs Intel HD Graphics 2500 with the driver version 10.18.10.4491

      2) This driver works perfectly

      3) I am now installing the new driver 10.18.10.4653 but installation fails at about 80%. The message says "one or two drivers could not be installed"

       

      Please help!

        • 1. Re: Cannot Install Intel Graphics Driver 10.18.10.4653 x64
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello NickKohri,

           

          My apologies for the inconvenience. 

           

          Try to install the driver one more time with the method below, it should ensure the installation;

           

          1. Login with administrator privileges

          2. Open Control Panel

          3. Open Device Manager

          4. Click on "Display adapters"

          5. Double click "Intel HD Graphics"

          6. Click on the "Driver" tab

          7. Click on "Update Driver" button

          8. Click on "Browse my computer for driver software"

          9. Click on "Let me pick from a list of device drivers on my computer"

          10. Click on "Have Disk" button

          11. Click "Browse"

          12. Navigate to the folder that you unzipped the Intel HD Graphics driver to

          13. Navigate to the Graphics sub-folder

          14. Double click the igdlh64.inf or igdlh.inf file <-- depends on if you have 32 or 64 bit OS

          15. Click "OK"

          16. Click "Next", Driver should now be installing. 

          17. If successful, click "Close", Reboot.

           

          Let me know how it goes.

           

          Regards,

          Amy C.

          • 2. Re: Cannot Install Intel Graphics Driver 10.18.10.4653 x64
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            NickKohri, if you need further assistance let us know.

             

            Regards,

            Amy C.