8 Replies Latest reply on Aug 8, 2017 12:14 PM by Intel Corporation

    Can you add optane memory to a laptop ?

    JACKJAKE

      I recently got a new laptop an Acer vx15 which has only 1TB hard drive/ i7 7700HQ /and an empty M.2 slot, so optane comes in handy, as my only drive is an hdd i can really benefit from it but still not sure if it Will work on a laptop ?

      More specification of the machine

        • 1. Re: Can you add optane memory to a laptop ?
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello JackJake,

          About your question, we would like to inform you that, initially, Intel® Optane™ Memory is targeted for desktops PC usage. Notebook and mobile systems featuring Intel® Optane™ Memory will be available at a later date.

          You could check for more information on this link.

          We do know that, even if your laptop meets the requirements, the reason why it may not fully work is that the BIOS is not Intel® Optane™ ready and will require at least the Intel® RST version 15.5.0.1051 installed on it.

          Regards,
          Nestor C

          • 2. Re: Can you add optane memory to a laptop ?
            JACKJAKE

            Intel Corporation a écrit:

             

            Hello JackJake,

            About your question, we would like to inform you that, initially,Intel® Optane™ Memory is targeted for desktops PC usage. Notebook and mobile systems featuringIntel® Optane™ Memory will be available at a later date.

            You could check for more information on this link.

            We do know that, even if your laptop meets the requirements, the reason why it may not fully work is thatthe BIOS is notIntel® Optane™ ready and will require at least theIntel® RST version 15.5.0.1051 installed on it.

            Regards,
            Nestor C

             

            Greetings, thanks for the information.

            I went ahead and ordered one anyway i will test it and see, worst case scenario i have a desktop that i'm sure its compatible with it.

            Can this specific feature ' Intel® RST version 15.5.0.1051 ' be implemented to the board by usb or flashing another bios version? i don't see why not since the equipment is pretty modern.

            I didn't add the optane memory yet, but ran through the setup and got this log off it

            it appears there is this error

            1. 2017:06:28 23:03:36:790:   Unexpected application installed Intel(R) Rapid Storage Technology
            2. 2017:06:28 23:03:36:858: E Win32 exception occurred!!
            3. 2017:06:28 23:03:36:874:     Error code: 0x4E2B (20011)
            4. 2017:06:28 23:03:36:889:     Error text: ''
            5. 2017:06:28 23:03:36:889:     Extended error text: 'Banned apps installed'
            6. 2017:06:28 23:03:36:905:     Debug info: 'Setup.cpp (243)'
            7. 2017:06:28 23:03:36:921:   Node is not valid. Failed to resolved error string from config file error: 20011
            8. 2017:06:28 23:03:36:936:   propertyId: 8095, serror: The following application is already installed:
            9.     - Intel(R) Rapid Storage Technology
            10. Intel® Optane™ Memory cannot be installed together with above application. Please uninstall the above application before installing Intel® Optane™ Memory. errorCode: 20011
            • 3. Re: Can you add optane memory to a laptop ?
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello JackJake,

              We cannot comment or guarantee the laptop's manufacturers will be releasing a BIOS update that can install the latest Intel® RST driver; However, it is a possibility.

              About the installation error, If you go and try the SetupOptaneMemory.exe, you need to uninstall the Intel® RST first. Both programs cannot be installed at the same time.

              Regards,
              Nestor C

              • 4. Re: Can you add optane memory to a laptop ?
                JACKJAKE

                Today i just bought the optane memory as i said i would to try and make it work i ran into some issues of compatibility that i fixed until i hit a brick wall with this error: ( i did uninstall intels RST 15.2 in order to avoid the old error)

                 

                here's the logs:

                IntelOptane memory log

                Difxfrontend

                IntelRST

                IntelRST_MSI

                 

                This may be a lost cause but  trying never hurt if anyone knows anything pls send it in i could use anything

                • 5. Re: Can you add optane memory to a laptop ?
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hello JACKJAKE,

                  Based on the error, the installation cannot go through due to the BIOS since Intel® Optane™ Memory Technology requires the BIOS update to work with the motherboard.

                  This is the main reason why Intel® Optane™ Memory Technology cannot work in laptops yet, due to missing BIOS updates.
                  You may still use the Intel® Optane™ Memory Module as an SSD and use it as a boot drive.

                  If you have any other question, please let us know.

                  Regards,
                  Nestor C

                   

                  • 6. Re: Can you add optane memory to a laptop ?
                    JACKJAKE

                    If i use it as an ssd will it still work as an optane memory later if i decide to add it to a desktop?

                    • 7. Re: Can you add optane memory to a laptop ?
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hi JACKJAKE,

                      You can use the module as an SSD as well and if in the future you would like to set it up to be used as Intel® Optane™ Memory Technology, you can just basically format the module and delete the partition, so you can configure it properly to accelerate an SATA boot drive.

                      Please let us know if you have any other question.

                      Regards,
                      Nestor C

                      • 8. Re: Can you add optane memory to a laptop ?
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Hello JACKJAKE,

                        We are wondering if you have any other question or further assistance. We'll be waiting for your response.

                        Regards,
                        Nestor C