2 Replies Latest reply on Jul 3, 2017 11:08 AM by Intel Corporation

    INtel HD 5500 Control PAnel stopped working

    MurtazaHassan

      hey i intalled win 7 and now i updated the drivers from you site after restart my drivers arnt working good when i open the intel HD control panel and click on display or profile it crashed and gives such error

       

      Intel HD has stopped working

      Problem Event Name:    APPCRASH

        Application Name:    Gfxv4_0.exe

        Application Version:    8.15.10.4624

        Application Timestamp:    58c04758

        Fault Module Name:    igfxDH.dll

        Fault Module Version:    6.15.10.4624

        Fault Module Timestamp:    58c04746

        Exception Code:    c000001d

        Exception Offset:    00000000000589b1

        OS Version:    6.1.7600.2.0.0.256.48

        Locale ID:    1033

        Additional Information 1:    bd63

        Additional Information 2:    bd63575a22f97270fad50d3b9f36f9eb

        Additional Information 3:    684e

        Additional Information 4:    684e4d866fa18b6a08d586944f1a34ab

       

      Any solution ......... except uninstalling and installing the drivers through device manager or clean boot etc i tried all including compatibility, run as admin, even in safe mode as well