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I understand that you upgraded the CPU of your computer and since then the computer shuts down every 30 minutes.
Let me apologize for any inconvenience this issue may be causing to you.
What happens is that each computer manufacturer validates the CPUs that will be compatible with each computer model. Even if the CPU fits in the CPU socket the BIOS needs to have the proper microcode to be able to recognize it. This microcode is only installed by the computer manufacturer through a BIOS update.
What I can recommend is contacting the laptop manufacturer so they can give you a list of CPUs that have been validated for your specific computer model.
Thanks for your reply!
Could you please confirm on behalf of Intel that exactly wrong microcode section in BIOS is the reason of 30 min restart issue?
Also could you please explain:
- Is there a reason for 30 min period? Is it a period for reflashing to "correct" BIOS version that supports i processors?
- Could you confirm that HM 70 hasn't built in hardware limitations that restricts to use i processors?
The 30 minutes restart issue could be due to different things from an electrical limitation to the lack of proper microcode in the BIOS.
The Intel HM70 chipset has been mainly designed for Intel Pentium and Intel Celeron CPUs. We cannot guarantee an Intel® Core™ CPU will be able to work fine with that chipset.
The best option would be contacting the laptop manufacturer so they can provide a list of CPUs your specific laptop model will support.
I was reviewing this case and I was wondering if you were able to contact your computer manufacturer to validate this upgrade.
Thanks for your attention.
Packard Bell support team replied that they don't consult on their own products upgrade. (guess which product I will never buy anymore )
But I discussed my problem with a pro on some forum. He told me it might be ME/BIOS ACPI and gave some instructions.
So right now I'm trying to solve this puzzle by myself using available tools.