5 Replies Latest reply on Jul 10, 2017 11:12 AM by Intel Corporation

    HDMI nuc7i5 problems (not subtle)

    okomit

      I have NUC7i5 with windows 10 home, and through HDMI cannot get anything more than 1920x1080. I can get a picture on an old Panasonic TV and that's it. Newer monitor (asus PA238) and new 4k TV (TCL p series) give a black screen. Sometimes on 4K I can see traces of very broken picture. it flashes for a second (just few rows of pixels) and then it goes away.

      Currently graphics driver version  21.20.16.4678

      I have downloaded and successfully run HDMI 2.0 firmware update, and that did not help.

      BIOS version is BNKBL357.86A.0046.2017.0503.1744

      I tried several HDMI cables, no difference.

       

      Any suggestions?