14 Replies Latest reply on Jul 10, 2017 4:07 PM by Intel Corporation

    NUC6i7KYK Thunderbolt Firmware Update fails with Error 0x10A 266

    Jad

      I'm attempting to update the TB3 controller firmware using the Thunderbolt-3-Firmware-Update-Tool-Version25 tool from the NUC6i7KYK Skull Canyon support site.  There's a very specific error coming back: "Error: 0x10A 266 Error while getting the PD firmware version".  Screenshot attached.

       

      One other person on this board seemed to have a similar problem related to an NVM hardware issue on early skull canyons.  Mine is SA# H90755-101, S/N: BTKY61800172.

       

      How do I get past this error message?