1 2 3 Previous Next 33 Replies Latest reply on Jul 19, 2017 6:17 PM by Intel Corporation

    Bricked S2600G(L/Z)?

    stn

      Hi Guys,

       

      So i was trying to upgrade firmware on my server.

      I ran flashupdt -u  <package folder name>\flashupdt.cfg and went away when it was "Upgrading HBSP and PSU firmware..."

      After i came back the server was running - fans were spinning but no signal on the screen. I left it running for couple of minutes but there was no change so i rebooted the server - it didn't come back.

      System Status LED is solid Amber and 2nd,3rd green POST LED is on which means: 06h Early CPU initialisation during Sec Phase. and it stays like that forever.

      I tried to swap CPUs, run with only one CPU (both CPUs tested) and the error is always the same.

       

      Then i tried to flash using BIOS Recovery Procedure and i'm getting 1st,4th green LED on and 1st,2nd,3rd,4th Amber LED ON with 2 Beeps and 4 Beeps in the background.

      I also tried different CPU configuration and nothing helps.

      The only difference i see (i think so) is when i have USB drive inserted and not inserted.

      When there's no USB Mass Storage beeps happens so quickly as described in the manual but when i insert the USB there's 1 second break between each set of beeps. Maybe i'm doing something wrong?

       

      Does it means i bricked motherboard?

        • 1. Re: Bricked S2600G(L/Z)?
          stn

          Attaching Event Log from flashing process:

           

          • 2. Re: Bricked S2600G(L/Z)?
            stn

            Looks like it didn't flash the bios cause RMM reports old version:

             

            • 3. Re: Bricked S2600G(L/Z)?
              stn

              Another update

              After 2 beeps the lights go "ON" on the USB Stick so it means it's trying to read something but it can't?

              • 4. Re: Bricked S2600G(L/Z)?
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello Sayetan,

                 

                In regards to your issue, you can try to move the BIOS recovery jumper block from its default pin position, the system will boot into a BIOS Recovery mode. This procedure It is used when the system BIOS has become corrupted and non- functional, such as your case, requiring a new BIOS image to be loaded. Please the check the technical product specification here for more detailed information, page 92.

                 

                Please do not hesitate to contact us again if you need further assistance.
                Best regards,
                Sergio S.

                • 5. Re: Bricked S2600G(L/Z)?
                  stn

                  Hi Sergio,

                   

                  Thanks for your answer but as already stated in the second part of my opening post i have already done that.after two beeps it tries to read pendrive cause lighta on it are blinking but suddenly i get another foir beeps which meana it cant read RML.ROM from it. The recovery procedure is pretty simple, pit files on the root of usb drive, change the jumper and power on the server. Is there any special requirements?

                  • 6. Re: Bricked S2600G(L/Z)?
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation


                    Hello Sayetan,

                    As an additional troubleshooting step shut down the server and disconnect the AC power cord from the main socket, remove the CMOS battery for 5 minutes and hold down the power button in order to completely drain the power of your system.

                    Then, place the battery again and try to turn you system again.


                    Best regards,

                    Sergio S.

                    • 7. Re: Bricked S2600G(L/Z)?
                      stn

                      This didn't help - same issue again...

                       

                      Can you please have a look on the video and the logs because from what i can see it's:

                       

                      - 00:31 it starts the recovery F2h - Recovery PEIM (Recovery Started)

                      - 00:32 F3h - Recovery PEIM (Capsule found)

                      - 00:33 It fails. 4 beeps means BIOS Recovery Failed but what LEDs indicate, i couldn't find that code in the manual.

                       

                      video: Intel BIOS Recovery Fails - YouTube

                      debug logs attached to a ticket

                       

                      When i run in normal mode with both CPUs i get Status ID SOLID AMBER and error code: 06h - Early CPU initialization during Sec Phase

                      When i run in normal mode with one CPU i get Status ID SOLID AMBER and error code: 09h - End of Sec Phase

                      System Event Log from normal boot attached

                       

                      IMPORTANT: can you confirm it's a motherboard and not something else that failed? I want to be sure before i spend money on new motherboard?

                       

                      EDIT: I was going through the logs from flashing process. CATERR are realted to CPU/Memory, would they be triggered in failed BIOS flash?

                       

                      EventID:1163 Time Stamp:06/25/2017 11:04:01 SensorName:FW Update Status      Sensor Type:Version Change                            Description:Update started for BMC instance 0. Version 1.17. Build ID 4151. -Asserted
                      EventID:1164 Time Stamp:06/25/2017 11:05:57 SensorName:FW Update Status      Sensor Type:Version Change                            Description:Update completed successfully for BMC instance 0. Version 1.27. Build ID 9958. -Asserted
                      EventID:1165 Time Stamp:06/25/2017 11:07:08 SensorName:PS2 Status            Sensor Type:Power Supply                              Description:reports the power supply's presence has been detected -Deasserted
                      EventID:1166 Time Stamp:06/25/2017 11:07:12 SensorName:SAS Mod Presence      Sensor Type:Module / Board                            Description:reports the device has been inserted or is present -Asserted
                      EventID:1167 Time Stamp:06/25/2017 11:07:54 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports full redundancy has been regained -Deasserted
                      EventID:1168 Time Stamp:06/25/2017 11:07:54 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Asserted
                      EventID:1169 Time Stamp:06/25/2017 11:07:54 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Asserted
                      EventID:1170 Time Stamp:06/25/2017 11:11:51 SensorName:HDD 0 Status          Sensor Type:Drive Slot (Bay)                          Description:Drive Presence -Asserted
                      EventID:1171 Time Stamp:06/25/2017 11:11:51 SensorName:HDD 1 Status          Sensor Type:Drive Slot (Bay)                          Description:Drive Presence -Asserted
                      EventID:1172 Time Stamp:06/25/2017 11:11:51 SensorName:HDD 2 Status          Sensor Type:Drive Slot (Bay)                          Description:Drive Presence -Asserted
                      EventID:1173 Time Stamp:06/25/2017 11:11:51 SensorName:HDD 3 Status          Sensor Type:Drive Slot (Bay)                          Description:Drive Presence -Asserted
                      EventID:1174 Time Stamp:06/25/2017 11:11:52 SensorName:FW Update Status      Sensor Type:Version Change                            Description:Update started for BIOS instance 0. Version 1.6.0002. -Asserted
                      EventID:1175 Time Stamp:06/25/2017 11:13:24 SensorName:SMI Timeout           Sensor Type:OEM Reserved                              Description:reports it has been asserted -Asserted
                      EventID:1176 Time Stamp:06/25/2017 11:13:49 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Deasserted
                      EventID:1177 Time Stamp:06/25/2017 11:13:49 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Deasserted
                      EventID:1178 Time Stamp:06/25/2017 11:13:49 SensorName:SMI Timeout           Sensor Type:OEM Reserved                              Description:reports it has been asserted -Deasserted
                      EventID:1179 Time Stamp:06/25/2017 11:13:51 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Asserted
                      EventID:1180 Time Stamp:06/25/2017 11:13:51 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Asserted
                      EventID:1181 Time Stamp:06/25/2017 11:14:11 SensorName:CATERR                Sensor Type:Processor                                 Description:reports it has been asserted -Asserted
                      EventID:1182 Time Stamp:06/25/2017 11:14:14 SensorName:CATERR                Sensor Type:Processor                                 Description:reports it has been asserted -Deasserted
                      EventID:1183 Time Stamp:06/25/2017 11:14:14 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Deasserted
                      EventID:1184 Time Stamp:06/25/2017 11:14:14 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Deasserted
                      EventID:1185 Time Stamp:06/25/2017 11:14:16 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Asserted
                      EventID:1186 Time Stamp:06/25/2017 11:14:16 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Asserted
                      EventID:1187 Time Stamp:06/25/2017 11:16:13 SensorName:BMC FW Health         Sensor Type:Management Subsystem Health               Description:'P1 Therm Ctrl %' sensor has failed and may not be providing a valid reading -Asserted
                      EventID:1188 Time Stamp:06/25/2017 11:16:14 SensorName:BMC FW Health         Sensor Type:Management Subsystem Health               Description:'' sensor has failed and may not be providing a valid reading -Asserted
                      EventID:1189 Time Stamp:06/25/2017 11:17:39 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Deasserted
                      EventID:1190 Time Stamp:06/25/2017 11:17:39 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Deasserted
                      EventID:1191 Time Stamp:06/25/2017 11:17:40 SensorName:BMC FW Health         Sensor Type:Management Subsystem Health               Description:'' sensor has failed and may not be providing a valid reading -Asserted
                      EventID:1192 Time Stamp:06/25/2017 11:17:41 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Asserted
                      EventID:1193 Time Stamp:06/25/2017 11:17:41 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Asserted
                      EventID:1194 Time Stamp:06/25/2017 11:19:39 SensorName:BMC FW Health         Sensor Type:Management Subsystem Health               Description:'P1 Therm Ctrl %' sensor has failed and may not be providing a valid reading -Asserted
                      EventID:1195 Time Stamp:06/25/2017 11:19:40 SensorName:BMC FW Health         Sensor Type:Management Subsystem Health               Description:'' sensor has failed and may not be providing a valid reading -Asserted
                      EventID:1196 Time Stamp:06/25/2017 11:21:17 SensorName:Button                Sensor Type:Button / Switch                           Description:reports the power button has been pressed -Asserted
                      EventID:1197 Time Stamp:06/25/2017 11:21:19 SensorName:Button                Sensor Type:Button / Switch                           Description:reports the power button has been pressed -Asserted
                      EventID:1198 Time Stamp:06/25/2017 11:21:23 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit is powered off or being powered down -Asserted
                      EventID:1199 Time Stamp:06/25/2017 11:21:25 SensorName:Button                Sensor Type:Button / Switch                           Description:reports the power button has been pressed -Asserted
                      EventID:1200 Time Stamp:06/25/2017 11:21:29 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit is powered off or being powered down -Deasserted
                      EventID:1201 Time Stamp:06/25/2017 11:21:33 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Deasserted
                      EventID:1202 Time Stamp:06/25/2017 11:21:33 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Deasserted
                      EventID:1203 Time Stamp:06/25/2017 11:21:33 SensorName:BMC FW Health         Sensor Type:Management Subsystem Health               Description:'' sensor has failed and may not be providing a valid reading -Asserted
                      EventID:1204 Time Stamp:06/25/2017 11:21:34 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Asserted
                      EventID:1205 Time Stamp:06/25/2017 11:21:34 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Asserted
                      EventID:1206 Time Stamp:06/25/2017 11:21:52 SensorName:CATERR                Sensor Type:Processor                                 Description:reports it has been asserted -Asserted
                      EventID:1207 Time Stamp:06/25/2017 11:22:30 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit is powered off or being powered down -Asserted
                      EventID:1208 Time Stamp:06/25/2017 11:22:30 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit is powered off or being powered down -Deasserted
                      EventID:1209 Time Stamp:06/25/2017 11:22:30 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Deasserted
                      EventID:1210 Time Stamp:06/25/2017 11:22:30 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Deasserted
                      EventID:1211 Time Stamp:06/25/2017 11:22:31 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit is powered off or being powered down -Asserted
                      EventID:1212 Time Stamp:06/25/2017 11:22:32 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Asserted
                      EventID:1213 Time Stamp:06/25/2017 11:22:32 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Asserted
                      EventID:1214 Time Stamp:06/25/2017 11:22:35 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit is powered off or being powered down -Deasserted
                      EventID:1215 Time Stamp:06/25/2017 11:22:36 SensorName:CATERR                Sensor Type:Processor                                 Description:reports it has been asserted -Deasserted
                      EventID:1216 Time Stamp:06/25/2017 11:22:39 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Deasserted
                      EventID:1217 Time Stamp:06/25/2017 11:22:39 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Deasserted
                      EventID:1218 Time Stamp:06/25/2017 11:22:40 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Asserted
                      EventID:1219 Time Stamp:06/25/2017 11:22:40 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Asserted
                      EventID:1220 Time Stamp:06/25/2017 11:22:58 SensorName:CATERR                Sensor Type:Processor                                 Description:reports it has been asserted -Asserted
                      EventID:1221 Time Stamp:06/25/2017 11:23:35 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Deasserted
                      EventID:1222 Time Stamp:06/25/2017 11:23:35 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Deasserted
                      EventID:1223 Time Stamp:06/25/2017 11:23:35 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit is powered off or being powered down -Asserted
                      EventID:1224 Time Stamp:06/25/2017 11:23:37 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Asserted
                      EventID:1225 Time Stamp:06/25/2017 11:23:37 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Asserted
                      EventID:1226 Time Stamp:06/25/2017 11:23:41 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit is powered off or being powered down -Deasserted
                      EventID:1227 Time Stamp:06/25/2017 11:23:41 SensorName:CATERR                Sensor Type:Processor                                 Description:reports it has been asserted -Deasserted
                      EventID:1228 Time Stamp:06/25/2017 11:23:44 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Deasserted
                      EventID:1229 Time Stamp:06/25/2017 11:23:44 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Deasserted
                      EventID:1230 Time Stamp:06/25/2017 11:23:46 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Asserted
                      EventID:1231 Time Stamp:06/25/2017 11:23:46 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Asserted
                      EventID:1232 Time Stamp:06/25/2017 11:24:03 SensorName:CATERR                Sensor Type:Processor                                 Description:reports it has been asserted -Asserted
                      EventID:1233 Time Stamp:06/25/2017 11:24:40 SensorName:CATERR                Sensor Type:Processor                                 Description:reports it has been asserted -Deasserted
                      EventID:1234 Time Stamp:06/25/2017 11:24:41 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Deasserted
                      EventID:1235 Time Stamp:06/25/2017 11:24:41 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Deasserted
                      EventID:1236 Time Stamp:06/25/2017 11:24:41 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit is powered off or being powered down -Asserted
                      EventID:1237 Time Stamp:06/25/2017 11:24:42 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Asserted
                      EventID:1238 Time Stamp:06/25/2017 11:24:42 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Asserted
                      EventID:1239 Time Stamp:06/25/2017 11:24:45 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit is powered off or being powered down -Deasserted
                      EventID:1240 Time Stamp:06/25/2017 11:24:50 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Deasserted
                      EventID:1241 Time Stamp:06/25/2017 11:24:50 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Deasserted
                      EventID:1242 Time Stamp:06/25/2017 11:24:51 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost -Asserted
                      EventID:1243 Time Stamp:06/25/2017 11:24:51 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Asserted
                      EventID:1244 Time Stamp:06/25/2017 11:25:08 SensorName:CATERR                Sensor Type:Processor                                 Description:reports it has been asserted -Asserted
                      EventID:1245 Time Stamp:06/25/2017 11:25:38 SensorName:PS1 Status            Sensor Type:Power Supply                              Description:reports a predictive failure has been detected for the power supply -Asserted
                      EventID:1246 Time Stamp:06/25/2017 11:25:39 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit has suffered a failure -Asserted
                      EventID:1247 Time Stamp:06/25/2017 11:25:39 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit is powered off or being powered down -Asserted
                      EventID:1248 Time Stamp:06/25/2017 11:25:39 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost, but the unit is still functioning with the minimum amount of resources needed for normal operation -Deasserted
                      EventID:1249 Time Stamp:06/25/2017 11:25:39 SensorName:Pwr Unit Redund       Sensor Type:Power Unit                                Description:reports redundancy has been lost and there are insufficient resources to maintain normal operation -Asserted
                      EventID:1250 Time Stamp:06/25/2017 11:25:39 SensorName:PS1 Status            Sensor Type:Power Supply                              Description:reports a predictive failure has been detected for the power supply -Deasserted
                      EventID:1251 Time Stamp:06/25/2017 11:25:39 SensorName:PS1 Status            Sensor Type:Power Supply                              Description:reports the power supply's input (AC/DC) has been lost -Asserted
                      EventID:1252 Time Stamp:06/25/2017 11:37:13 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit is powered off or being powered down -Asserted
                      EventID:1253 Time Stamp:06/25/2017 11:37:13 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit's AC is lost -Asserted
                      EventID:1254 Time Stamp:06/25/2017 11:37:14 SensorName:Pwr Unit Status       Sensor Type:Power Unit                                Description:reports the power unit's AC is lost -Deasserted
                      EventID:1255 Time Stamp:06/25/2017 11:37:18 SensorName:SAS Mod Presence      Sensor Type:Module / Board                            Description:reports the device has been inserted or is present -Asserted

                      • 8. Re: Bricked S2600G(L/Z)?
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Hello Sayetan,
                         
                                    With all this information, it looks like the problem is the motherboard.  But on the beginning of the conversation, you stated testing different CPU configuration.  Does the system has more than one CPU and how many memory sticks.  If more than one on either CPU or Memory, I will recommend to test one CPU and one memory stick at a time.
                         
                        If there is anything else we can help please feel free to ask.

                        Best regards,
                                      
                        Henry A.

                        • 9. Re: Bricked S2600G(L/Z)?
                          stn

                          Hi Henry,

                           

                          Thank you for looking at this. So you recon it's not broken due to flash failure?

                           

                          Server has 2 cpus and 12x 8GB memory sticks

                           

                          Please see my last post i pasted error codes i was getting with one cpu A1B1 occupied and 2xcpu A1B1 E1D1 occupied

                           

                           

                           

                          From the top of my head i can't tell you all different configurations i tried so far. I'm away till saturday but when i'm back i will test as many different configurations as possible

                           

                           

                           

                          Regards,

                           

                          Andrzej

                          • 10. Re: Bricked S2600G(L/Z)?
                            Intel Corporation
                            This message was posted on behalf of Intel Corporation

                            Hello Sayetan,
                             
                                        Thank you for the update.  Then at this moment it sounds like the system board needs replacement.  Best option will be to contact your local Intel Authorized Reseller or place of purchase to other a replacement.
                            If for any reason they are not able to help you, please provide us with:

                            • System board PBA number.
                            • System board Serial number.
                            • Company name and ID number for Intel.
                            • Contact name and address for the replacement.
                             
                            If there is anything else we can help please feel free to ask.

                            Best regards,
                                          
                            Henry A.
                            • 11. Re: Bricked S2600G(L/Z)?
                              stn

                              Hi Henry,

                               

                              So i tried to contact the company i bought the server from but no reply - they already know i was trying to flash bios and they said they are not taking responsibility . It was a surplus and i bought it on ebay.

                              I'm not able to provide company name and ID because i bought that server for myself for my homelab to learn IT.

                              Can you please let me know if i'm eligible for the replacement cause if not i will start looking for a spare one on ebay.

                               

                              Regards,
                              Andrzej

                              • 12. Re: Bricked S2600G(L/Z)?
                                Intel Corporation
                                This message was posted on behalf of Intel Corporation

                                Hello Sayetan,
                                 
                                            Thank you for the update.  Then at this moment it sounds like the system board needs replacement.  Best option will be to contact your local Intel Authorized Reseller or place of purchase to other a replacement.
                                If for any reason they are not able to help you, please provide us with:

                                • System board PBA number.
                                • System board Serial number.
                                • Copy of the proof of purchase and where it was bought from.
                                • Contact name and address for the replacement.
                                 
                                If there is anything else we can help please feel free to ask.

                                Best regards,
                                              
                                Henry A.
                                • 13. Re: Bricked S2600G(L/Z)?
                                  Intel Corporation
                                  This message was posted on behalf of Intel Corporation

                                  Hello Sayetan,
                                   
                                              Thank you for the update.  Then at this moment it sounds like the system board needs replacement.  Best option will be to contact your local Intel Authorized Reseller or place of purchase to other a replacement.
                                  If for any reason they are not able to help you, please provide us with:

                                  • System board PBA number.
                                  • System board Serial number.
                                  • Copy of the proof of purchase and where it was bought from.This will help me verify warranty.
                                  • Contact name and address for the replacement.
                                   
                                  If there is anything else we can help please feel free to ask.

                                  Best regards,
                                                
                                  Henry A.
                                  • 14. Re: Bricked S2600G(L/Z)?
                                    Intel Corporation
                                    This message was posted on behalf of Intel Corporation

                                    Hello, 

                                    We just sent you a private message requesting some additional information.

                                    Regards.

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