This message was posted on behalf of Intel Corporation1 of 1 people found this helpful
Hi Janeck: Thank you very much for joining the Intel® Processors communities.
In regard to your inquiry, the processor should not have any scratches on it because as you mentioned, it might create problems in regards to the performance of the computer. There are a few cases where the processor still works fine even with scratches on it, but if at some point you notice that the computer is having problems then the best thing to do will be to get in contact directly with the manufacturer of it to get further technical or warranty assistance.
Any further questions, please let me know.