I would like to gather more information regarding your system configuration, so please provide the information requested below.
- Intel® Processor Diagnostic Tool: Download Intel® Processor Diagnostic Tool
- Intel® System Support Utility for Windows: Download Intel® System Support Utility for Windows*
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It appears that the blower is properly reacting to the high temperature readings (i.e. ramping up to full speed). This is not having the effect that it should, however. My first thought is that the heatsink has been detached somehow (lifting away from the processor and PCH) and thus is not effectively extracting heat from them. In this case, you should check whether the heatsink and blower are loose and/or riding high. An alternative is that something has happened to the thermal interface material (TIM); drying out is one way that its effectiveness can be reduced and this can happen over time. In this case, removing and reapplying the heatsink, using fresh TIM (Arctic Silver is a good choice) and, if you can get it, a new piece of thermal foam for the PCH (since it sits lower) is the thing to try. If you are still under warranty, you could also look into having Intel replace the unit...
Hope this helps,
I have attached the reports from the 2 programs. I suspects it's the issue suggested by scott pearson but just want to eliminate other problems (cos buying arctic silver is a bit troublesome in my place as i have to travel a bit to buy one).
This nuc d54250 is bought from amazon and warranty expiry date is estimated to be nov 6 this year. if there is a need to send it to intel for servicing, is there any in singapore?
Thanks for the files.
If possible for you, please follow Scott's suggestion. You can also try reinstalling the Chipset driver: Download Intel® Chipset Device Software for Discontinued Intel® NUC Products
You can find the Support Contact Information for your country here:Support Contact Information for APAC.
Just replaced the thermal paste and pad with arctic silver and a new pad. Also clean up the fan and heatsink as there are a layer of dirt chocking it. temperature back to normal of 40 plus degree. Just that taking out the board from the chassis is a hard work.. almost took me 2 hrs just to extract the board out.