4 Replies Latest reply on Jul 3, 2017 9:52 AM by Intel Corporation

    USB 3.0 no longer working




      I am currently working with a BLKSTK2mv64CC stick, where the USB 3.0 port on the device no longer works with USB 3.0 speeds, only USB 2.0. Looking in the device manager, it confirms that the port has been degraded to USB 2.0 speed (see picture). I've tried with several capable USB sticks, external harddrive and other USB 3.0 devices consuming little power and neither works. I've tried enabling power mode for the USB port, but to no avail. Any idea on what might have caused this and how to fix it?


      Thanks for all help,