7 Replies Latest reply on Jul 19, 2017 2:07 AM by Intel Corporation

    my w2600cr restarted

    EUAV

      I have a W2600CR2 Board. But it  DXE Exit Boot Services these days !!!  Why does this happen?  How can I fix it ? MyCPU (E5-2665V1 ×2), Memery 64GB RECC.

        • 1. Re: my w2600cr restarted
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hi EUAV 
          I understand that your Intel® Server board w2600cr2 is showing the error message: DXE Exit Boot Service. Based on this, can you provide the current BIOS version of the board as well as the PBA version? Can you also indicate if there is any additional message to this error?
          Regards,
          Jeremiah A.
          Intel Technical support
           

          • 2. Re: my w2600cr restarted
            EUAV

            Hi

            This error msg  DXE Exit Boot Services from POST Code Diagnostic LED Decoder [ intel order number G34153-004  Page-156]. And I can't provide the BIOS, because the monitor is no display. I trying to change a video card  or clear BIOS and reinstall memory. But the Borad does not work, only cpufan rotation.

            It was normal work before this problem came up, I'm did not change any hardware and updated BIOS recently. Updated BIOS a few months ago

            PBA: G21602-306.

            • 3. Re: my w2600cr restarted
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hi EUAV ,
              Thank you for quick response. 

              Based on your information, I would like you to try a BIOS recovery. In order to do this, please download the BIOS from here, once you download the BIOS, follow the instructions steps on how to perform the BIOS recovery; you can find the instructions here under topic: BIOS RECOVERY INSTRUCTIONS.
                
               Attached is a jumper block diagram that can guide you on how to find the BIOS recovery jumper.
              Please let me know your results.
              Best regards,
               
              Jeremiah A.
              Intel Technical Support.
              • 4. Re: my w2600cr restarted
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hi EUAV,

                I hope you are doing well today.

                I'm following up with you to see if the information provided helped. Please let us know your results. 

                Best Regards,

                Jeremiah A.

                Intel Technical Support.

                • 5. Re: my w2600cr restarted
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hi EUAV,

                  I hope you are doing well today.

                  I'm following up with you to see if the information provided helped. Please let us know your results. 

                  Best Regards,

                  Jeremiah A.

                  Intel Technical Support.

                  • 6. Re: my w2600cr restarted
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Hi EUAV,

                    I hope you are doing well today.

                    I'm following up with you to see if the information provided helped. Please let us know your results. 

                    Best Regards,

                    Jeremiah A.

                    Intel Technical Support.

                    • 7. Re: my w2600cr restarted
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Hi EUAV,

                      We have not received any reply from you regarding this case. We will proceed on closing this case.
                      Please fell free to contact us if you need more assistance, more than glad to help you.

                      Regards,

                      Jeremiah A.

                      Intel Technical Support