2 Replies Latest reply on Jun 26, 2017 10:37 AM by Intel Corporation

    Intel(R) 100 Series/C230 Series Chipset Family no drivers are installed for this device error

    megahigh6

      Intel(R) 100 Series/C230 Series Chipset Family no drivers are installed for this device error message for the following

       

      PMC A121

      SMBus A123

      Thermal subsystem A131

      Copy of LPC Controller HM170 -A14e is reinstall as legacy device duplicate after restart

       

      Issue cause the pc fail to detect gaming mice "Unknown USB Device(Device Descriptor Request failed" and device is not working properly or malfunction error message.

       

       

      Below is the system information

      Operating System: Microsoft Windows 10 Home(10.0.14393 Build 14393)

      Physical Memory (Installed): 16 GB

      Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz

      System Type: x64-based PC

      Total Installed Updates: 24 Updates - See Detailed View for more information

      Display Adapter(s): Intel(R) HD Graphics 530 21.20.16.4678

      NVIDIA GeForce GTX 960M 22.21.13.8253

      System Manufacturer: Micro-Star International Co., Ltd.

      System Model: MS-16J5

      Network Adapter(s): Bluetooth Device (Personal Area Network) 10.0.14393.321

      Intel(R) Dual Band Wireless-AC 3165 19.51.0.4

      Killer E2400 Gigabit Ethernet Controller 9.0.0.42

      Disk(s): HGST HTS721010A9E630 796.87 GB (available) 10.0.14393.0

      System Messages: Included

      Direct-X Diagnostics: Included