This message was posted on behalf of Intel Corporation
Thank you for joining the Chipsets community.
Make sure you are running the proper drivers for your computer model and the device you are using, below you will find some of the drivers you need and you can try checking with the mice manufacturer for its specific driver.
- Intel Management Engine
- USB 3.1
Find these here: https://www.msi.com/Laptop/support/GE62-6QD-Apache-Pro.html#down-driver&Win10 64