2 Replies Latest reply on Jun 17, 2017 4:24 AM by Chang1

    Unable to factory reset the Euclid

    Chang1

      Hi,

       

      I have was trying to factory reset the Euclid by using the 'restart OOBE' in the web interface. But Euclid keeps running desktop without any reaction, while the web interface hangs. I guess messed up some drivers internally. None of the scenario is working now...

      Maybe the easiest way is to do a complete reinstallation. to factory setting.

      Please advise the procedures.

       

      Thank you very much.

      Chang