Thanks, but I updated the BIOS before I posted my question.
I would recommend trying with a different USB device to see if your system has the same behavior, or at least try different mouse brand/model.
This sounds more like an operating system issue, so I would recommend installing the latest updates available for your operating system, or trying with a different operating system if possible.
Try using different USB ports on the back of the computer. Make sure that the option to boot from USB is enabled in BIOS.
Is your mouse one of those fancy ones with lots of buttons or a simple one?
Great suggestion - thank you. The problem is O/S specific, and only occurs with Windows 7 Porfessional. All updates have been applied.. The problem does not occur with either XP Professional or Vista Home Premium.
Microsoft may be aware of this. The following is an extract from Windows 7 Help and Support.
If you can, disconnect and reconnect the device. You can also make sure that you have the most current drivers all of your devices.
I do not have an alternative USB mouse, but will borrow one and try that next.
Selecting a different USB port makes no difference, and other devices plugged into USB ports do not show this behavior.
Changing USB ports nor enabling Boot from USB makes any difference. The mouse is a standard Microsoft USB optical wheel mouse.
I will try to replicate it. How much memory do you have and please provide me the motherboard AA number.
Thanks for investigating this.
Mother board details are
- Model DG43GT
- Version AAE62768-300
- Serial No BTGT942003WE
- Crucial 2 X 2GB 667MHz
- Intel Core 2 Quad Q9400
- Windows 7 Professional 64 bit
Darn, I tried it today and it worked for me but I was using Windows* 7 pro 32-bit.
Will try it on Monday.
I tried it and it worked fine for me.
I even played with the sleep states in BIOS and I wasnt able to replicate the problem that you are experiencing.
I used a cheap no brand USB optical mouse and keyboard.