Howdy, I have a strange problem with my NUC7i7BNH
I have a new NUC7i7BNH with 16GB memory, a 16GB Optane, 2TB HDD, and the latest 1703 build of Windows 10 Home (15063.296)
Only installing World of Tanks and C3 (a Comm program) I occasionally got freezes when exiting a battle to go back to the garage to pick another tank. It would freeze anywhere from hitting the "Exit to Garage" choice and still seeing the battle, to where I could see the garage, but there was still a message about loading Store or other messages that scroll through before you're actually able to select things in the Garage.
This happened at least once per day over 2-4 hours of playing the game
I set my BIOS settings on Cooling to "Cool" and also to Custom and turned the fan all the way up, and trigger heat point down, so that the fan would run as much as possible, although the problem didn't seem heat related.
Eventually, I turned off the Optane module and continued testing. The game continued to lock up occasionally, always when leaving the battlefield to go back to the garage, whether early due to being dead, or at the end of the match.
After a week of this, I replaced the NUC7i7BNH with a brand new unit with brand new DIMMs, only moving the Optane and HDD from the old system.
The new system does a "Shutting Down" instead of freezing, but again, when leaving the battlefield and going back to the garage.
The new NUC never freezes, it always closes the game and does a Shut Down. The Error log just says that the system was shut down unexpectantly.
My technician returned today and suggested I update my graphics drivers.
We made sure that it has the latest BIOS v46 as well as the latest Chipset, RST, GbE, Graphics, and other drivers.
The NUC7i7BNH has all the latest drivers on a fresh install of Windows and cannot run this game reliably without shutting down or freezing, but only when leaving the battle to go back to the garage.
The temperatures never get too high, the processor is not throttling, running cool air on it doesn't help.
I would assume something code wise is happening when the game ends and it is exiting to the garage. Perhaps closing extra threads, since this is a multi-thread game, as it only happens at this point.
Running the system hard does not cause issues other than this game.
Also, this game ran fine on the NUC6i7KYK Skull Canyon and does not have this problem, although I may test it again.
We are planning on installing a normal SSD and installing Windows 10 Pro, then going with an old version of Windows 10, and if the lock up/shutdowns continue, then going back to the Skull Canyon with all the latest stuff to see if the game has a problem with NUCs now (there are monthly updates to the program) or just the Baby Canyon