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1. Re: Gehäuse Intel NUC defekt/ Housing Intel NUC defective
N.Scott.Pearson Jun 12, 2017 1:38 PM (in response to xnetworkerx)Cornelia,
Contact Intel Customer Support directly and they will make arrangements with you to have the unit replaced. Here is contact information (by geography):
Intel Customer Support Contact Information for US and Canada
Intel Customer Support Contact Information for Europe, Middle East and Africa
Intel Customer Support Contact Information for Asia-Pacific
Intel Customer Support Contact Information for Latin America
...S
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2. Re: Gehäuse Intel NUC defekt/ Housing Intel NUC defective
xnetworkerx Jun 13, 2017 2:31 AM (in response to N.Scott.Pearson)Telephone support informed even me, that I have to prove that the error at time of purchase must have passed. This is not a customer service! If I screw the housing normal tight spin, may the housing not break, be it because the material is brittle or broken. The case is now propagated to the managment and deciding whether to help us.
Der Telefonsupport teilte mir auch nur mit, das ich beweisen muss das der Fehler bei Kauf bestanden haben muss. Das ist kein Kundenservice! Wenn ich die gehäuseschrauben normal fest drehe, darf das Gehäuse nicht kaputt gehen, es sein denn das Material ist spröde oder defekt. Der Fall wird jetzt an das Managment weiter gegeben und der Entscheidet ob uns geholfen werden kann.