4 Replies Latest reply on Jun 12, 2017 5:34 PM by Intel Corporation

    Control Alt f8

    rs100

      Accidentally hit this combination and lost my main screen of three.  Have to shut the other two displays off to use the main one.  Have an Intel NUC with the 580 card.  Have tried all the suggestions on web as to how to undo this with no success.  Is there an way to undo this so I can use all three monitors?  If I do a reinstall of Windows 10 would this solve the problem or is it embedded in the graphics card somehow so that I would have the same problem after Windows reinstall?

        • 1. Re: Control Alt f8
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello rs100,
           
          I understand that 3-Display configuration stopped working after you pressed Ctrl+Alt+Del on your keyboard.
           
          Let me apologize for any inconvenience this issue may be causing to you.
           
          In order to help you better I would like to gather more information about the configuration you have in the computer.  Please attach to this thread the .txt file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
           
          Please also attach the Intel Graphics Driver Report.  This link will show you how to generate it https://www.intel.com/content/www/us/en/support/graphics-drivers/000005848.html

          Please run both reports with all monitors connected to the computer.

           
          What type of video cables are you using between the Intel NUC and the monitors?
           
          To attach a file, you must click “Use Advanced Editor” on the upper right hand corner of the response box, then the “attach” option will appear on the bottom right hand corner of the response box.
           
          Regards,
          Fred D.

          • 2. Re: Control Alt f8
            Stefan3D

            rs100 schrieb:

             

            ... If I do a reinstall of Windows 10 would this solve the problem or is it embedded in the graphics card somehow so that I would have the same problem after Windows reinstall?

             

            Restore from a system restore point that had been created before you hit that button combo

            https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

            • 3. Re: Control Alt f8
              rs100

              After, I posted my question, I found that I had a system restore point on the day before I accidentally hit those key strokes. So, I did a restore and am back to having everything working properly.  I should have posted that the problem was resolved.

               

               

              By the way the deadly combination is "control alt f8".  I'm sure the Intel designers had a reason for setting things up this way, but they should have included a "are you sure" pop up before just disabling a monitor with no clear way to recover.

               

              Thanks,

               

              Richard

              • 4. Re: Control Alt f8
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello rs100,
                 
                I am glad to hear the issue has been fixed.  Do not hesitate to contact us back if you have any other inquiry.
                 
                Thanks for the feedback you are providing to us regarding the Ctrl+Alt+F8 feature of the Intel Graphics Control Panel.  I will forward this information to the appropriate support group so they can take it into consideration.
                 
                Regards,
                Fred D.